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Apple cloud services outage

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Re: Apple cloud services outage

#82

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New NSA program rolling out? O_O

You laugh, but I guarantee you that the NSA has systems reliability issues just like the rest of us.

The last person that guaranteed me something about the NSA is now exiled in Russia ;)

Re: Apple cloud services outage

#83

Do these things ever go red? I mean, I understand the disincentive to do this, but for something like AWS (where error icons are even more subtle than this) I care about accuracy way more than looking scary.

Red? Not bloody likely. We should be cheering Apple for even using yellow, most of the time when things are on fire we don't even get that. Instead we get "green, with the tiny blue 'i' in the corner". Status pages are a bad joke.

At least they have the red icons ready ( to see what it looks like)

Re: Apple cloud services outage

#84

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Maybe one of the backbone carriers has a bad day?

Perhaps, but I (network engineer at an ISP) haven't heard anything like that, and all of these services have multiple upstreams and private peerings.

Comcast has as few peerings as they can legally get away with. Redundancy isn't high on their list of things to care about, apparently.

Re: Apple cloud services outage

#85
post #26

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Total tangent but: I just had a hideously bad experience trying to get something done with my developer account. It's not the first time. The IRS is easier to deal with than the app store. If iOS is their vision of the future of personal computing, then the future of personal computing is a walled garden presided over by a bureaucracy about as functional as a badly run DMV office. There is absolutely no excuse for th…

Their developer portal is horrible. It sometimes feels like it's run by a 10 people backyard shop: - doesn't allow to use password managers because their login forms are full of terrible JavaScript making sure nothing gets pasted - using "security questions" for account recovery which could be easily "cracked" using social engineering - SMS based 2FA - max password length of 32 chars - fixed keysize of 2048/RSA for A…

In fairness, 10 people would probably do a great job. It's either 1 person, or far far too many people :-)

Re: Apple cloud services outage

#86
post #32

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AWS status page is all green. http://status.aws.amazon.com/

Just for the record, our company has found that Amazon occasionally omits incidents from their status page, though I doubt they could get away with omitting something this significant.

"Occasionally"?

Re: Apple cloud services outage

#87
post #76

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Yeah. Like it or not, the status page reflects on the brand identity and having a status page that reflects the real condition of the infrastructure is immensely harmful to sales. I've found that most status pages suppress information about important events more than they publish it. I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful…

I deployed a status board once. I was forced by the higher ups to take it down. Something about it sending the wrong message to our clients. Sending out emails once an hour with status updates was way more productive.

I have the "internal status dashboard" (read: "notifications of individual instance or app downtime") for us, and the "external status dashboard" (which is the app status from the front of the load balancer) for the higher ups to show to customers.

Re: Apple cloud services outage

#88
post #54

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FYI: "An error occurred during a connection to statusgator.com. The OCSP server experienced an internal error. Error code: SEC_ERROR_OCSP_SERVER_ERROR"

Weird, thanks for the heads up. Will investigate.

Quis custodiet ipsos custodes?

Re: Apple cloud services outage

#89

Could this be related? Today we got an email from Amazon that our EC2 instance server has degraded hardware. We have until June 16 to spin up a new server before they kill this one.

No. An email like that would be regarding a single box giving hardware warnings, like a stick of RAM sending out more ECC correction alerts than their threshold for acting. It wouldn't be because of activities much higher than that.

Re: Apple cloud services outage

#90
post #68

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Apple does use S3 for storage. You didn't hear it from me.

You just have to run littlesnitch, and see all the AWS servers that Apple applications hit. I don't think it's a secret that a ton of Apple applications are backended by AWS.

All hail Little Snitch. So much insight available in that app. I wish there were rule sets for Little Snitch like there are for AdBlock Plus.
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