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GitLab Partners with DigitalOcean to make CI more affordable

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Re: GitLab Partners with DigitalOcean to make CI more affordable

#71

Post by tenken »

NicoJuicy wrote: post #36
phillc73 wrote: post #18

> *Note: Promotion code available for new DigitalOcean customers only. This type of promotion really aggravates me. I'm not just saying this only about the announced GitLab/DigitialOcean partnership, but rather as a general comment as I see this customer acquisition ruse quite a lot elsewhere too. I spend money with DigitalOcean. I don't feel particularly rewarded for my loyalty when I can't enjoy the same promotion…

Yeah, I know what you mean. Existing customers are left in the dark, which is definitely not a great feeling as a paying user of DO. My company paid for their instance of gitlab, I'm not a paying user though ( yet - too small), so this hasn't got anything to do with gitlab ( referencing the answer of gitlab themselves :) )

> Yeah, I know what you mean. Existing customers are left in the dark, which is definitely not a great feeling as a paying user of DO.

You get the (new) additional services being provided in part by DO. You're literally NOT in the dark. As an analogy my parents have a house alarm system. It was installed 5+ years ago and they pay a monthly fee. You can bet that the newer television ads for this nationwide company (cough ADT *cough) show WiFi enabled controls and whizbang stuff on the master panel -- their alarm master panel is the same panel for the last 5+ years and has never been touched by a technician.

I can give the same example for my Comcast cable box. It's the box I got when i got the initial subscription. Typically promo codes are for new customers, OR new promotional offers wherein you'll migrate your whole account to a new tier of service.

They aren't going to hand you $10 to simply continue to use their (updated) service for them. While you benefit from the new services anyways.

Re: GitLab Partners with DigitalOcean to make CI more affordable

#72

Post by detaro »

BoppreH wrote: post #59
phillc73 wrote: post #18

> *Note: Promotion code available for new DigitalOcean customers only. This type of promotion really aggravates me. I'm not just saying this only about the announced GitLab/DigitialOcean partnership, but rather as a general comment as I see this customer acquisition ruse quite a lot elsewhere too. I spend money with DigitalOcean. I don't feel particularly rewarded for my loyalty when I can't enjoy the same promotion…

Two years ago the GitHub Student Developer Pack gave me $100, which I have been using to maintain a tiny droplet (literally changed my life, thank you). Last month Digital Ocean sent me this message: We’re truly sorry if this came as a surprise. As of March 2015, we revised our Terms of Service announcing that we’re no longer able to offer credits that do not expire, and any unused credit added to your account more t…

If people are looking for a way to use up credit and want to support something useful, run an Archiveteam Warrior. Helps to archive (soon-to-be) dead websites and and isn't too resource-intensive on the provider.

http://archiveteam.org/index.php?title=Warrior

Re: GitLab Partners with DigitalOcean to make CI more affordable

#73

Post by [deleted] »

spdustin wrote: post #69

I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…

[deleted]

Re: GitLab Partners with DigitalOcean to make CI more affordable

#74

Post by vertoc »

spdustin wrote: post #69

I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…

I'm a little confused... you say "I have no problem with promo codes for new customers. Zero. None." but that's exactly what they are doing... the $10 credit is only for new customers to DO

Re: GitLab Partners with DigitalOcean to make CI more affordable

#75

Post by ben_jones »

andrewsomething wrote: post #63
phillc73 wrote: post #18

> *Note: Promotion code available for new DigitalOcean customers only. This type of promotion really aggravates me. I'm not just saying this only about the announced GitLab/DigitialOcean partnership, but rather as a general comment as I see this customer acquisition ruse quite a lot elsewhere too. I spend money with DigitalOcean. I don't feel particularly rewarded for my loyalty when I can't enjoy the same promotion…

Hi! If you have never applied a promo code to your DigitalOcean account in the past, this code will still work for you. It's really just meant to give new users a chance to try out DO, and we've provided similar opportunities many times in the past. Just to be clear, we are powering free CI runners for all GitLab.com users. In all honesty, the promo code was a bit of an afterthought.

Hi! I think when people use openings like that in comments, emails, etc., it comes off as pretentious because you are in fact not excited to talk to me and are doing so out of pure necessity.

Re: GitLab Partners with DigitalOcean to make CI more affordable

#76

Post by j_mcnally »

spdustin wrote: post #69

I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…

im confused too... i think SMTP sends mail.......

Re: GitLab Partners with DigitalOcean to make CI more affordable

#77

Post by dandelany »

vertoc wrote: post #74
spdustin wrote: post #69

I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…

I'm a little confused... you say "I have no problem with promo codes for new customers. Zero. None." but that's exactly what they are doing... the $10 credit is only for new customers to DO

GP is a general response to the other commenters below who are existing DO customers complaining that they can't take advantage of this promo.

Re: GitLab Partners with DigitalOcean to make CI more affordable

#78

Post by ItsJason »

andrewsomething wrote: post #63
phillc73 wrote: post #18

> *Note: Promotion code available for new DigitalOcean customers only. This type of promotion really aggravates me. I'm not just saying this only about the announced GitLab/DigitialOcean partnership, but rather as a general comment as I see this customer acquisition ruse quite a lot elsewhere too. I spend money with DigitalOcean. I don't feel particularly rewarded for my loyalty when I can't enjoy the same promotion…

Hi! If you have never applied a promo code to your DigitalOcean account in the past, this code will still work for you. It's really just meant to give new users a chance to try out DO, and we've provided similar opportunities many times in the past. Just to be clear, we are powering free CI runners for all GitLab.com users. In all honesty, the promo code was a bit of an afterthought.

This is an awesome thing to do, and I think if people knew that was the case they wouldn't be upset by not being able to use another promo. I started using DO with a $10 credit years ago, and still love the service. Thanks guys!

Re: GitLab Partners with DigitalOcean to make CI more affordable

#79

Post by j_mcnally »

andrewsomething wrote: post #63
phillc73 wrote: post #18

> *Note: Promotion code available for new DigitalOcean customers only. This type of promotion really aggravates me. I'm not just saying this only about the announced GitLab/DigitialOcean partnership, but rather as a general comment as I see this customer acquisition ruse quite a lot elsewhere too. I spend money with DigitalOcean. I don't feel particularly rewarded for my loyalty when I can't enjoy the same promotion…

Hi! If you have never applied a promo code to your DigitalOcean account in the past, this code will still work for you. It's really just meant to give new users a chance to try out DO, and we've provided similar opportunities many times in the past. Just to be clear, we are powering free CI runners for all GitLab.com users. In all honesty, the promo code was a bit of an afterthought.

The solution to me is to not provide free credit, but to credit the creation of a new droplet for existing users. Many will scale up and not scale back down. If im on the edge if i need to throw another droplet behind the loadbalancer and your like DO IT, you've been a great customer so we'll give you a month free for the new capacity, am i going to risk removing it.... not if my product is doing well. its a WIN WIN. an offer like this would be awesome to roll out to loyal customers with semi-produciton work loads (2-4) medium+ droplets already. It solves the problem of incentivizing loyal exisiting customers, along with driving business needs of not burning money without a return. Also HMU if your looking for a SVP of Product or something like that, I clearly have some good ideas for you.

Re: GitLab Partners with DigitalOcean to make CI more affordable

#80

Post by royelsan »

BoppreH wrote: post #59
phillc73 wrote: post #18

> *Note: Promotion code available for new DigitalOcean customers only. This type of promotion really aggravates me. I'm not just saying this only about the announced GitLab/DigitialOcean partnership, but rather as a general comment as I see this customer acquisition ruse quite a lot elsewhere too. I spend money with DigitalOcean. I don't feel particularly rewarded for my loyalty when I can't enjoy the same promotion…

Two years ago the GitHub Student Developer Pack gave me $100, which I have been using to maintain a tiny droplet (literally changed my life, thank you). Last month Digital Ocean sent me this message: We’re truly sorry if this came as a surprise. As of March 2015, we revised our Terms of Service announcing that we’re no longer able to offer credits that do not expire, and any unused credit added to your account more t…

Oh, this is what I'm (currently) doing. I got the same message, and it most assuredly was surprising.

Admittedly, having that many boxes has been kind of fun...

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