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Major changes to Mandrill, must be tied to a MailChimp account

blog.mandrill.com

141–150 of 213 posts

Re: Major changes to Mandrill, must be tied to a MailChimp account

#141

I can't believe this. I use their free plan because I send a minimal amount of email per month. Absolutely no way I'll consider going to $20 per month for my basic needs. I'll probably go ahead and switch newsletter services over to something else too. Who knows when they may get a wild hair and do away with their free account there too.

It's actually $30/mo minimum with Mailchimp's new pricing. $10/mo for the Mailchimp account + $20/mo for up to 25,000 monthly emails via Mandrill

Re: Major changes to Mandrill, must be tied to a MailChimp account

#142

I have a proposal. I'll give all the transactional email competitors (mailgun, postmark, sparkpost, etc) a week to get their shit together and come up with a migration proposal for all of us moving away from Mandrill. I'm sure they're scrambling around trying to figure out how to take advantage of this ridiculous situation, and I bet a bunch of them are on HN. So how about this: 1. Any HN user trying to figure out wh…

Make sure you take a look at Mailjet and SendinBlue as well, they are some big french players.

Here are some others : http://www.codeinwp.com/blog/mandrill-alternatives/

Re: Major changes to Mandrill, must be tied to a MailChimp account

#143

Wait, so is there more detailed pricing information somewhere? I'm trying to figure out how this will affect us. What does a "a paid monthly MailChimp account" mean? The cheapest such plan seems to be +$20/mo, so that's not so bad. Effectively just a small price bump. However, the MailChimp plans are confusing. Does every transactional recipient need to be a "subscriber"? If that's the case, then we're looking at mor…

I just contacted the mailchimp service twice and they confirmed it to me.

you have to take the monthly plan that matches your mandrill users. So if you are using mandrill to send mails to 90.000 users, you have to buy a monthly plan of 90.000 users AND the mandrill package prices, which means 450$/month for mailchimp and 4*20$ for mandrill.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#144
post #140

Earlier quoted context omitted.

I don't use SES, but a quick search led me to this page[0] which suggests they do have an SMTP gateway. What I'm more curious about is things like deliverability stats (in aggregate and for individual emails), which is the biggest value-add Mandrill provides us right now. [0] http://docs.aws.amazon.com/ses/latest/DeveloperGuide/send-em...

They have Bounces, Complaints and Delivery notifications[0]. Is it what you need? or are you talking about open/read email notifications? [0] http://docs.aws.amazon.com/ses/latest/DeveloperGuide/notific...

Thanks. Very useful to know. As I mentioned, I never used SES.

I'm sure SES provides great building blocks for something similar to Mandrill. But the value-add of ESP is tying those things together, so one can easily, e.g. search for an email address and find all previous emails sent, the delivery status etc, not to mention a nice web interface...

Open/Click tracking is also quite useful in some cases, and probably isn't supported by SES either(?)

Re: Major changes to Mandrill, must be tied to a MailChimp account

#146

I have a proposal. I'll give all the transactional email competitors (mailgun, postmark, sparkpost, etc) a week to get their shit together and come up with a migration proposal for all of us moving away from Mandrill. I'm sure they're scrambling around trying to figure out how to take advantage of this ridiculous situation, and I bet a bunch of them are on HN. So how about this: 1. Any HN user trying to figure out wh…

This is a phenomenal idea, thanks for doing this.

Maybe we could even band together and get a preferred negotiated rate Groupon-style if enough of us migrate simultaneously.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#149
post #58

As a long time user... What the hell are they smoking over there. Edit... Just read the full thing. I'm now a very fucking angry customer. They are destroying basically all of the value their product had for me. I was raging and ready to comment on their blog post, but oh look they have comments turned off, how convenient, let's ignore our customers further. Dear Mailchimp... Fuck you. Since there is fuck all chance…

To save you some time, we have a blog post covering the criteria to use: http://blog.sendwithus.com/which-email-service-provider-shou... I'm biased (as the cofounder), but I strongly believe that you should treat email delivery as a commodity and use a product like Sendwithus.com on top of it.

Thinking of "email delivery as a commodity" is the first mistake people make - all ESPs are not created equal. If this were the case, there would not be such a huge variance in not only getting to the Inbox, but how fast you get to the Inbox. This is why we've focused on transactional only, knowing fully well we will grow slower as a business (and why we are more expensive), but have superior delivery since transactional email has a much higher engagement rate and reputation with ISPs.

The entire idea of "dumb pipe" or "commodity" needs to go away. There is a reason why companies like Asana, Desk, and Minecraft chose Postmark, since their email is critical to their business and choosing the right providers makes a real difference. Now, if your emails are not critical, I can see how any service might work. I have yet to come across a product owner who is comfortable letting their customers wait for their transactional emails though - no matter the size of product or company.

Full disclosure, I'm the founder of Postmark - the best "dumb pipe commodity" money can buy.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#150
post #9

Earlier quoted context omitted.

One advantage that Mandrill has over SendGrid is the ability to see the content of emails (run a web agency so it helps a lot with troubleshooting for our clients).

CSS inlining as well - last time we looked SendGrid did not have this functionality.

There are lots of existing resources out there for automatically inlining CSS after writing your template, so we recommend you use whichever one you like best.

Zurb Foundation has one with a web interface: http://foundation.zurb.com/emails/inliner.html

I personally prefer Jon Kemp's open source inliner, which is a good choice if you want to do that step locally: https://github.com/jonkemp/inline-css

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