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Major changes to Mandrill, must be tied to a MailChimp account

blog.mandrill.com

11–20 of 213 posts

Re: Major changes to Mandrill, must be tied to a MailChimp account

#11
post #7

$20 w/MailChimp Transactional: 25,000 mails $20 w/SendGrid: 100,000 mails So let me know if you're thinking about switching. I'd be happy to intro you to someone on our team. Disclosure: I'm with SendGrid. :)

Any good examples on using templating with variables in SendGrid? The docs are not very clear on that (you call them tags is that it?). I think you can get a lot of users if you show one to one mapping of API and common processes between Mandrill and SendGrid.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#12
post #9
post #7

$20 w/MailChimp Transactional: 25,000 mails $20 w/SendGrid: 100,000 mails So let me know if you're thinking about switching. I'd be happy to intro you to someone on our team. Disclosure: I'm with SendGrid. :)

One advantage that Mandrill has over SendGrid is the ability to see the content of emails (run a web agency so it helps a lot with troubleshooting for our clients).

That makes a lot of sense! On the backend, we've already built a way to view content samples (for compliance reasons, e.g. if something looks spammy and we need a human to confirm). It would certainly be possible to expose that functionality to users. I'll run that by the PM on the relevant team - you're not alone in wanting that feature.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#14
post #7

$20 w/MailChimp Transactional: 25,000 mails $20 w/SendGrid: 100,000 mails So let me know if you're thinking about switching. I'd be happy to intro you to someone on our team. Disclosure: I'm with SendGrid. :)

Any good examples on using templating with variables in SendGrid? The docs are not very clear on that (you call them tags is that it?). I think you can get a lot of users if you show one to one mapping of API and common processes between Mandrill and SendGrid.

Yep, if you're using the SMTP API, see https://sendgrid.com/docs/API_Reference/SMTP_API/substitutio....

If you're using a wrapper like sendgrid-ruby (https://github.com/sendgrid/sendgrid-ruby), check out its documentation page on GitHub. For instance, here's how to use substitution tags in Ruby: https://github.com/sendgrid/sendgrid-ruby#working-with-templ...

Re: Major changes to Mandrill, must be tied to a MailChimp account

#17
post #9

Earlier quoted context omitted.

One advantage that Mandrill has over SendGrid is the ability to see the content of emails (run a web agency so it helps a lot with troubleshooting for our clients).

That makes a lot of sense! On the backend, we've already built a way to view content samples (for compliance reasons, e.g. if something looks spammy and we need a human to confirm). It would certainly be possible to expose that functionality to users. I'll run that by the PM on the relevant team - you're not alone in wanting that feature.

I just tried SendGrid out now, unless I'm mistaken you can't even see subject line in the emails that are sent, is this correct?

Re: Major changes to Mandrill, must be tied to a MailChimp account

#18
post #6

This is too bad. Mandrill was a great product I've put several clients and my own apps on. None of these have any use for Mailchimp integration. In December, they began to require the more strict DNS configs for new accounts... that was fine, but this latest change is horrendous in that it's giving business' who've used this service for years, an ultimatum... one that favors finding a new service. It's going to be wo…

Sounds like you're in the same boat as me.

Just quickly tried out Mailgun and SendGrid today as alternatives. SendGrid looks more stable, but Mailgun has the advantage of at least being able to see subject lines in emails sent (which can be a great help when troubleshooting for clients).

Re: Major changes to Mandrill, must be tied to a MailChimp account

#20
As a long time user... What the hell are they smoking over there.

Edit...

Just read the full thing. I'm now a very fucking angry customer. They are destroying basically all of the value their product had for me. I was raging and ready to comment on their blog post, but oh look they have comments turned off, how convenient, let's ignore our customers further.

Dear Mailchimp... Fuck you.

Since there is fuck all chance they will backflip on this, who should I migrate to, I've honestly been using mandrill for years and have no idea who offers comparable services because I was so fucking happy with mandrill I didn't need to look elsewhere... I hope a mandrill employee is on HN because if this actually happens they're going to lose 10 paying customer accounts when I find someone else hope your shitty management plan is accounting for loss of goodwill and loss of customers.

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