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1. You're advertising another company for free. Is Facebook paying you to put their logo on your site? No.First of all, it doesn't matter. Facebook is not your competitor, so you're not harming yourself.
Secondly, Facebook is an immensely popular communications platform. Even if for some reason you dislike them because they're privately owned, it doesn't change the fact that that's where people are. If you want to reach people, you want to be where they are.
> 2. When people like/follow your page, they are trapped by FB(or some other social media) and you can only reach them there.
Facebook is not trapping anyone inside. If you mean that you can't contact them out-of-band, then well, that's by design and actually a feature.
> If you're banned or they pull bait-and-switch on you, like Facebook did, you've wasted all this time building user base for Facebook and not building your business.
Most businesses come to the rational conclusion that this almost never happens, and the small risk is worth being where the customers are.
> 3. You can't even reach them on Facebook, because you now have to pay Facebook to reach people that have already liked your page.
That is totally by design and again, very much a feature.
For some reasons businesses think they're entitled to "reaching out" to people with their unsolicited offers. They're not. We don't want your spam. Neither your, nor that of any of hundreds of companies we deal with every month. The etiquette here is the Hollywood principle - don't call us, we'll call you.
> 4. Posting on social media wastes a lot of time and money(tools + people).
It's actually simpler than writing quality e-mails, or quality snailmails. There is some additional work because people will reach out to you more through Facebook than through conventional channels, and you need someone to handle the communication.
> - Compare this to getting an email address from your visitors:
> 1. You are in control of your list.
Which is something we, the customers, don't want.
> 2. You can reach them anywhere & anytime almost for free.
And that we absolutely, positively don't want most of the time.
I mean, I get it. There are some exchanges we both agree that we want to have. You can't make a reliable newsletter via Facebook, nor I would like to get my account info through Messenger. But please move your ad communications to Facebook, where they will be unobtrusive for us and properly curtailed by the platform.