Too bad, so sad... If they hadn't allowed their service to get so horrible, with nasty old cars, drivers that don't speak English and drive around in circles to increase fares, drivers claiming their card readers are "broken" so you have to pay cash, taking an hour to show up when called, passing by black people, etc., then this wouldn't be happening. From the article: "Cab drivers, on the other hand, maintain that t…
Sadly, a lot of terrible cab drivers are moving over to Uber and Lyft now, and they're bringing with them the bad attitudes that drove people away from cabs. I'm a frequent Lyft rider. One of my worst experiences recently was with a guy who spoke extremely broken English and who could barely understand English either. This wouldn't be so bad, but Apple Maps told him my house was someplace it wasn't (I didn't realize…
The best thing you can do is give truthful ratings, and for really bad ones (or ones where you weren't able to rate them) complain to Uber/Lyft. They seem to care a lot more about their reputation than the cab companies ever did. After all, they don't have a monopoly.