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How Apple Is Giving Design a Bad Name

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Re: How Apple Is Giving Design a Bad Name

#2
(Re-posted at the suggestion of dang.)

As someone who develops on both iOS and Android, and uses an Android phone, there was a lot in this article that I agreed with. Particularly Apple's prioritisation of beauty over design.

One weakness was the discussion of undo and Android's supposed strength due to its dedicated back button. This didn't convince me: the back button on Android sometimes undoes operations, but often it doesn't [1].

[1] http://www.androiduipatterns.com/2011/12/back-button-android...

Re: How Apple Is Giving Design a Bad Name

#3
Agree with much of the article. I personally find Apple iOS devices completely unusable because I have to constantly try to guess what kind of action or gesture will achieve what I want to do rather than being obvious. The same for several apps which appear to have become successful first on iOS before being ported to Android. I find remembering these gestures and actions an unnecessary cognitive load.

Re: How Apple Is Giving Design a Bad Name

#4
The article describes the issues I had with discoverability very well: As a European I always refused to pay the insane prices for apple products there. When I finally needed a mp3-player to survive daily commutes in public transport, I got an ipod touch. Without any printed documentation, I had to ask experienced apple users how to perform certain actions.

Re: How Apple Is Giving Design a Bad Name

#5
post #4

The article describes the issues I had with discoverability very well: As a European I always refused to pay the insane prices for apple products there. When I finally needed a mp3-player to survive daily commutes in public transport, I got an ipod touch. Without any printed documentation, I had to ask experienced apple users how to perform certain actions.

This is why, for me, the iPod ('classic') remains one of the greatest products Apple created. They managed to get so much of it right, almost uniquely. Hardware and software working very well together. Of course, it had a very specific function, which makes the task much easier, but I just wish they could follow it up with something remotely approaching as nice an experience.

Re: How Apple Is Giving Design a Bad Name

#6
JM2C, “The plural of anecdote is not data," &c.

Most of these things annoy me, but nevertheless iOS devices continue to be “good enough,” and with the exception of Surface, I have been given no incentive to go through the agony of switching.

I would hazard that Apple is giving competition an opening, but it won’t be easy to overcome the kind of inertia they have. Most people fear switching costs. The easiest way to beat them is in an entirely new category, just like Surface vs. iPad Pro. Or wearables. I have the Apple Watch, and it’s a fine extension for my iPhone. And I don’t regret the purchase. But it fees like there is lots of uncertainty in how the wearables game will play out.

When do I get a ring that starts my car, opens my front door, unlocks my laptop and phone, and pays for my coffee? For that matter, why the hell do I need to log into my MacBook when I’m wearing my unlocked watch?

Re: How Apple Is Giving Design a Bad Name

#7
>One of us, Tognazzini, worked at Apple with Steve Jobs in the early days. Norman joined Apple shortly after Jobs departed and then left shortly after Jobs returned in 1996. We were not present during the shift from the days of easy-to-use, easy-to-understand products (where Apple could honestly brag that no manual was necessary), to today’s products where no manual is included, but is often necessary. We do know that before Jobs returned, Apple had a three-pronged approach to product design: user experience, engineering, and marketing, with all three taking part in the design cycle from day one to when the product shipped.

>Today’s Apple has eliminated the emphasis on making products understandable and usable, and instead has imposed a Bauhaus minimalist design ethic on its products.

I actually love this article because when people look back with rose tinted glasses about how things were great when Forstall was around, I can send them this article about how Apple's usability suffered when Jobs came back, an era where they claim that Apple's products was the best they ever were from a usability stand point.

Re: How Apple Is Giving Design a Bad Name

#9
I've long found it strange that the same company that didn't want a second mouse button because they didn't want to hide functionality in context menus now hide so much functionality behind gestures with a varying amount of fingers. This started while Jobs where still at Apple, so it can't be blamed entirely on his successors.

Re: How Apple Is Giving Design a Bad Name

#10
> Apple simultaneously made a radical move toward visual simplicity and elegance at the expense of learnability, usability, and productivity.

Case in point: calendar.

I simply cannot tell where one month ends and another begins in the flat UI. Sure, the skeuomorphic version looked corny, but it was a lot easier to use.

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