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Google engineer writing Amazon reviews on USB-C cables that don't work

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Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#161

Earlier quoted context omitted.

Amazon users do rely heavily on reviews, generally. I think with the Google engineers' reviews promoted to the top by the number of people who have marked them as helpful, market forces will finish the job. Few people will buy them, and those that do will have done so against solid advice. Amazon, of course, can delist things or not at their pleasure.

Or the seller creates a new account and keep selling the cables until another bad review. And then does the same again and so on.

Or relists under a slightly different part number.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#162

Earlier quoted context omitted.

Actually this post explains why he's doing that: https://plus.google.com/+BensonLeung/posts/LH4PPgVrKVN It kind of makes sense: he worked on products that use USB-C (Pixel laptops), but if the market is littered with bad cables USB-C will have a bad image which will be bad for the products he worked on. So what he's doing is in the interest in his employer, and for the benefit of the products he worked on. He's not d…

I understand the rationale, but isn't the current s.o.p. to ship a good cable with the product? "if the market is littered with bad cables USB-C will have a bad image which will be bad for the products he worked on." I don't buy this tail wagging the dog argument. Sorry.

Users often desire more than one cable.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#163

Earlier quoted context omitted.

Personally, I filter out one and five star reviews. To me, five stars means when you use the product, Jesus appears before you. One star means I ordered a cable and received a dead crab instead (pretty sure there's an XKCD that covers the last one). But others don't agree with my rating system, so "ordered blue, but it was robin egg blue. Werst company evar!!!11" means one star. Five stars means "I work for the compa…

Really? If a product meets your needs, is a fair price, and seems to be working fine after 30 days, you would not give it 5 stars? It would need to perform miracles to get 5 stars?

I'm reminded of the opening scene of Reservoir Dogs: "The USB cable was okay. It wasn't anything special."

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#164

Why two star reviews instead of one for the cables that fail to meet the spec? Does Amazon / do people view 1-star reviews as bitter / exaggerated? Are they less visible?

Personally, I filter out one and five star reviews. To me, five stars means when you use the product, Jesus appears before you. One star means I ordered a cable and received a dead crab instead (pretty sure there's an XKCD that covers the last one). But others don't agree with my rating system, so "ordered blue, but it was robin egg blue. Werst company evar!!!11" means one star. Five stars means "I work for the compa…

Uber drivers must love you. b^)

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#165
post #61
post #36

Amazon reviews become useless as Amazon allows third-party vendors from China and HK to flood the original listing with clones. So people buy based on the review and then they find out the vendor shipped a clone, so then they give a bad review but it's not for the original listing. Amazon made a huge mess with that, they should never allow third parties to sell on the original listing.

Another fun thing I saw on Amazon a few months back was items for sale with reviews for another product. Shopping for a small FM transmitter, I found a listing where every review more than a few months old was for a roof-mounted car antenna. I suppose there is a Ship of Theseus problem when trying to detect tricks like that automatically - surely sellers should be able to reword description, update product image, and…

I've had a similar thing, where a vendor had clearly kept the same listing for many years. They were the same type of product (tablets) but the specs referenced for the oldest listings were quite hilarious. For a long time this seemed to have been fine, sort of, as the shipped products consistently were better than those described in older listings.

Until they weren't. We bought one that was a substantial step down (screen resolution in particular, which was exactly why I'd picked it).. Got a refund, but Amazon simply didn't seem to care that the reviews had no relevance to the current model, which was a let down (though a lesson to read the reviews closely and pay attention to their age...)

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#166

Earlier quoted context omitted.

One problem I have with Amazon reviews is this type : "Just got the product, arrived really quick. It worked when I tried it a minute ago, 5 stars."

Or, "UPS driver threw package over fence, and it sat in the birdbath for 2 weeks before I found it. Didn't work when I plugged it in. One star." People should have to take an IQ test before being allowed to post reviews.

These are better than Windows Store reviews. Somehow, MS has managed to get comment quality lower than YouTube. One word reviews. Half sentences. Utterly worthless.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#167
post #130

I see no reason why to buy anything but Anker. I once tried to purposely destroy an Anker MicroUSB cable (bought a 5 pack that had three 3ft, one 6ft, one 1ft, didn't need the 1ft), by grabbing the head of it with clamping pliers and yanking the fuck out of it with the cable wrapped around my hand, and bending it to near 180 degrees repeatedly for about 5 minutes. I could not kill it without straight up taking wire c…

This is good to know. I just bought my first Anker charger a month ago to be able to start my car if needed and to charge my phone. It came with really nice cables which really pleased me and I've been able to test the charger on a strangers truck that happened to be parked next to me in a parking lot. It did great btw. I just happened to stumble onto it on Amazon and thought I'd give them a shot.

Wait, you can use a mobile battery pack to start a fucking vehicle? Was that one of the ones with 12V DC out? How did it have enough current?

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#168

I see no reason why to buy anything but Anker. I once tried to purposely destroy an Anker MicroUSB cable (bought a 5 pack that had three 3ft, one 6ft, one 1ft, didn't need the 1ft), by grabbing the head of it with clamping pliers and yanking the fuck out of it with the cable wrapped around my hand, and bending it to near 180 degrees repeatedly for about 5 minutes. I could not kill it without straight up taking wire c…

Anker was coincidentally founded by a group of ex-Google employees [1]. Anyone know anything more about them?

[1] http://www.ianker.com/about_us.html

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#170
post #59

I'm trying to think if there's anyone else that's doing something similar. I remember a while back I was really impressed by "NLee the Engineer"'s reviews[1] on lights/batteries. There's also a reviewer Sporty[2] who's done a fair number of reviews on SD cards. I took a quick look at Amazon's Hall of Fame/Top Reviewers, but sadly, it seems to prize volume vs quantified/focused cross-sectional reviews. [1] http://www.…

I bought a real piece of garbage battery charger as a result of one of that NLee guy's detailed reviews. Super unimpressed.

You haven't really qualified "piece of garbage", so I have no idea what actually happened, but I will note that charger manufacturers have pulled some bait-and-switch tactics in the past. I bought a battery charger based on an NLee review[0], and was very satisfied. A friend later asked for a battery charger recommendation, and I went back to that very review and found that they'd started selling a "revised" model under the same listing, that was basically worthless. Something similar may have happened to you.

[0] http://www.amazon.com/review/RSYHTFQQYEGLG

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