Earlier quoted context omitted.
This is incredible. I've never seen anything like this in my entire life. A company blatantly pissing off much of its would-be userbase and sticking to its grossly incompetent guns, obviously not caring at all. I literally cannot imagine a way they could handle this more poorly.
This has to be mental illness or drugs. Completely bizarre.
My Livecoding.tv account deletion saga
241–250 of 469 posts
Re: My Livecoding.tv account deletion saga
#242Earlier quoted context omitted.
YC is an investor in the company. We've been trying all day to reach the CEO and we've been unsuccessful so far. Obviously, this is very bad and we hope the company will fix it quickly.
Thanks, I hope you guys can get somewhere. I'm preparing a complaint to file with the ICO and looking into other options since nothing else seems to have worked and I have no idea what else to do, but really I just want to have my account deleted and move on. I can't believe a simple support ticket spun out into this debacle.
Re: My Livecoding.tv account deletion saga
#243http://livecoding.tv/ell hopefully they get the message.
Re: My Livecoding.tv account deletion saga
#244Re: My Livecoding.tv account deletion saga
#245So, 12 hours on and the account still hasn't been deleted... I mean, at this point you have to assume none of the co-founders has the ability to delete it (because common sense would suggest they would have by now, if they could have, to mitigate the on-going public-relations disaster) probably because they outsourced all of their development and really have no clue about how their website actually works. Under norma…
YC is an investor in the company. We've been trying all day to reach the CEO and we've been unsuccessful so far. Obviously, this is very bad and we hope the company will fix it quickly.
Re: My Livecoding.tv account deletion saga
#246Earlier quoted context omitted.
Will it will become a YC problem with all the bad PR.
Remember, pg has defended a YC company's sleazy tactics for bundling unwanted software in installers (including disguising the choice to install them as an ordinary EULA acceptance scheme, which he whitewashed as confirming that they wanted to install the software) and even that didn't do them any real damage.
Eventually the company seemed to hire a crisis consultant and started acting better.
But in the early days the founders were being extremely douchy and PG wrote an article that I was astounded to receive, defending the douchiness.
That was the point that I started to think YC isn't better than the average level of Silicon Valley.
BTW, many YC companies engage in fake traction tactics sometimes ones that cross the line into dishonesty-- for example AirBnBs "we'll spam people listing their places on craigslist while pretending to be someone else" marketing scheme.
Re: My Livecoding.tv account deletion saga
#247Earlier quoted context omitted.
If it is they need to pull funding immediately.
As far as I know, Y Combinator invests a lump sum and then contributes mentorship. Their only real recourse is to say, "Sorry, we've decided that you're not worth our time" and to terminate all work with the company. Which, honestly, I wouldn't be surprised if they do.
Re: My Livecoding.tv account deletion saga
#248So, 12 hours on and the account still hasn't been deleted... I mean, at this point you have to assume none of the co-founders has the ability to delete it (because common sense would suggest they would have by now, if they could have, to mitigate the on-going public-relations disaster) probably because they outsourced all of their development and really have no clue about how their website actually works. Under norma…
Re: My Livecoding.tv account deletion saga
#249So, 12 hours on and the account still hasn't been deleted... I mean, at this point you have to assume none of the co-founders has the ability to delete it (because common sense would suggest they would have by now, if they could have, to mitigate the on-going public-relations disaster) probably because they outsourced all of their development and really have no clue about how their website actually works. Under norma…
YC is an investor in the company. We've been trying all day to reach the CEO and we've been unsuccessful so far. Obviously, this is very bad and we hope the company will fix it quickly.
I just loaded up her page a few minutes ago and they fixed the spelling. An image is here:
Pardon my language, but it's fucked up that someone with access changed the spelling but didn't have enough sense to just remove the whole 'banned for spamming'. Especially in light of the fact that one of the founders replied on this thread eight hours ago.
This doesn't seem like the typical bad customer service incident. I'm not trying to excuse this behaviour (because it's wrong on every level), but I really hope that everyone in that company is mentally healthy and safe.
Re: My Livecoding.tv account deletion saga
#250So, 12 hours on and the account still hasn't been deleted... I mean, at this point you have to assume none of the co-founders has the ability to delete it (because common sense would suggest they would have by now, if they could have, to mitigate the on-going public-relations disaster) probably because they outsourced all of their development and really have no clue about how their website actually works. Under norma…