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My Livecoding.tv account deletion saga

liza.io

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Re: My Livecoding.tv account deletion saga

#101

Post by _xhok »

n72 wrote: post #89
tylerlh wrote: post #61

Earlier quoted context omitted.

Does YC not provide any kind of guidance or coaching around customer support and PR to founders during the program? Seems like that should be a really important topic, given how situations like this impact not only the reputation of the startup, but also YC itself.

"but I can tell things like when people are BSing, how tough they are, if they get along, and surprisingly often, considering I only have 10 minutes to observe them, whether they're good people or not." - Jessica Livingston So, yet another win for Jessica's infallible intuition! Maybe these guys can get together with the Homejoy team and create something really special.

The unfairness of this makes me rather sad. A handful of YC companies make mistakes out of >800. Why the need for a snide remark toward Jessica?

Re: My Livecoding.tv account deletion saga

#102

Post by austenallred »

jamiegreen wrote: post #59
drakonka wrote: post #31

It looks like Livecoding have now updated my profile for me, to claim I am "spamming them": https://www.livecoding.tv/lazer/

Hi drakonka, I have only just found out about this, and was until now not aware of what happened. I don't know why my cofounder Michael marked you as spam, and I will ask him to contact you. I can only apologise for the handling of your account deletion, it really is not acceptable that it took so long, so we will make it a priority to improve this.

Are you technical? If you are, this should really be a "take care of it then talk to my cofounder about it" type of thing.

Re: My Livecoding.tv account deletion saga

#103

Post by deepnet »

jamiegreen wrote: post #59
drakonka wrote: post #31

It looks like Livecoding have now updated my profile for me, to claim I am "spamming them": https://www.livecoding.tv/lazer/

Hi drakonka, I have only just found out about this, and was until now not aware of what happened. I don't know why my cofounder Michael marked you as spam, and I will ask him to contact you. I can only apologise for the handling of your account deletion, it really is not acceptable that it took so long, so we will make it a priority to improve this.

Founder Comment was over 1 hour ago and the seeming libel and doxxing of Lazer's full name, and employer are still up - an apology in words but not actions - messing with someones employment is egregious.

Re: My Livecoding.tv account deletion saga

#104

Post by stordoff »

drakonka wrote: post #31

It looks like Livecoding have now updated my profile for me, to claim I am "spamming them": https://www.livecoding.tv/lazer/

This is a ridiculous thing for a company to do. It makes them look unprofessional and immature, and probably could form the basis of a libel claim.

Re: My Livecoding.tv account deletion saga

#105

Post by gaius »

brobinson wrote: post #23
gaius wrote: post #22

Earlier quoted context omitted.

That's odd, their domain name suggests they are based in the small island nation of Tuvalu.

By that logic, Libya probably has the most active startup scene of any country right now.

You do know that's what the top level domains were actually for, right?

Re: My Livecoding.tv account deletion saga

#106

Post by tlrobinson »

minimaxir wrote: post #84
Kiro wrote: post #71

Earlier quoted context omitted.

If this is how you usually "mark spammers" her account issue is the least of your problems. It makes it look like the site is run by a paranoid schizophrenic. Most unprofessional thing I've ever seen from a YC company, even if the allegations would be true.

You're joking, but a quick Google search of [site:livecoding.tv banned] shows that's exactly what is happening . https://www.livecoding.tv/2pointoh/ https://www.livecoding.tv/hekton/

Wow, this behavior is pathetic. Just delete the accounts and move on.

Re: My Livecoding.tv account deletion saga

#107

Post by stordoff »

kordless wrote: post #5

The issue here is not that Livecoding.tv isn't removing this individual's account, but that individuals sign up for things with the expectation they have rights to their data. Here's a gem from Livecoding.tv's TOS which clearly indicates their intent with other people's data: > All Materials contained on the Livecoding.tv Service are the proprietary property of Livecoding.tv or its subsidiaries or affiliated companie…

> They don't have to delete your account

I haven't read the full document, so can't say if they HAVE to delete the account or not, but the last line of the privacy policy definitely implies you can remove any personal information they hold:

> If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@Livecoding.tv

Re: My Livecoding.tv account deletion saga

#108

Post by mintplant »

jamiegreen wrote: post #59
drakonka wrote: post #31

It looks like Livecoding have now updated my profile for me, to claim I am "spamming them": https://www.livecoding.tv/lazer/

Hi drakonka, I have only just found out about this, and was until now not aware of what happened. I don't know why my cofounder Michael marked you as spam, and I will ask him to contact you. I can only apologise for the handling of your account deletion, it really is not acceptable that it took so long, so we will make it a priority to improve this.

Uh, you should be acting a lot more decisively than that, considering that your co-founder is currently torpedoing your company's reputation in front of a large part of your potential userbase.

Re: My Livecoding.tv account deletion saga

#109

Post by nemexy »

austenallred wrote: post #91
nemexy wrote: post #55

Earlier quoted context omitted.

Can anyone please explain to me why a YC company is making such a terrible name for themselves at a website which is literally FULL with people, who they should aim at building positive image with. I am pretty sure that over 70% of their users have at least a username in this community. I hardly have ever seen a worse way to respond to a marketing crisis. edit: Now the answer of the co-founder(you can find it below)…

Because the founders suck at dealing with users. YC doesn't run your company for you.

I really did not wanted to blame YC. My mention of them is mostly because they are the biggest incubator, so people who get in should have at least minimum amount of marketing skills. They literally make fool of themselves in front of their main "customers" and apparantly we are still talking about one of the cofounders. You are trying to run companies worth millions and do such stupid mistakes, it is just beyond understanding for me.

Re: My Livecoding.tv account deletion saga

#110

Post by ne01 »

They don't deserve you! You had the full right to ask them to delete your account!

Even if you where "an unreasonable user" they should never treat their users like that (just for their own sake)!

Livecoding.tv should immediately admit this huge mistake and apologize to prevent any further damage to their public image!

Calling your user a spammer?? Shame on you!!!

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