141–150 of 155 posts
HEY looked interesting until I found out they don't support IMAP. When I think about the problems with email, I don't think primarily about the interface, but about the fact that the open standards on which it is based are increasingly being ignored.
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I think there's a subset of tech folks that don't really value UX (which is like 90% of hey's value-add). It's the same people that don't understand Slack's value because "it's just over-hyped IRC"
A good UX is great for a single app, but standards compliance is great for the entire software ecosystem.
It's like operating systems. People who want to have it their very specific way use Linux. People who want it to just work out of the box use macOS (but not Catalina).
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A surprisingly large subset of those tech folks can and does improve the UX of their Mail and Chat life using basic scripting on top of a simple but flexible UI. Both Slack and Hey say F U to that and force you to do everything your way. No standards compliance, no tailoring of the UX to your actual needs.
Focusing on hey for a sec: I understand that some people might prefer a system where they can take various components and combine them how they like best, in the same way some people like to cook their own meals. But what's weird is this sense of anger at products that aren't as flexible. It's like being upset that a new restaurant opened up because they have a set menu and don't let you make your own food. If you li…
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A surprisingly large subset of those tech folks can and does improve the UX of their Mail and Chat life using basic scripting on top of a simple but flexible UI. Both Slack and Hey say F U to that and force you to do everything your way. No standards compliance, no tailoring of the UX to your actual needs.
Focusing on hey for a sec: I understand that some people might prefer a system where they can take various components and combine them how they like best, in the same way some people like to cook their own meals. But what's weird is this sense of anger at products that aren't as flexible. It's like being upset that a new restaurant opened up because they have a set menu and don't let you make your own food. If you li…
HEY looked interesting until I found out they don't support IMAP. When I think about the problems with email, I don't think primarily about the interface, but about the fact that the open standards on which it is based are increasingly being ignored.
The unusual client UI is their main selling point, so this does make at least some sense. The defining open standard for email, SMTP, isn't ever going away.
Exactly. That's why I'd like to use their app as an IMAP client to retrieve emails from my gmail account. Not the other way around.
We discussed this at work. It's smug in a way that I can't articulate. Our first thought was that it was a typo, then we found the actual part of their website that tells us "no, it's not a typo". Thanks for that guys, I appreciate you changing my expectation to meet your contrived brand of UX design. edit: typo :D
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It's a minor distraction that isn't necessary and doesn't add anything. When I see a typo, I instinctively go back and re-read the word or sentence to make sure I didn't misread something. The last thing I want in my e-mail client is additional mental overhead. It's a minor detail, but it's also unnecessary, subtracts more than it adds, and it's easy to fix.
> doesnt add anything This entire discussion thread exists because of that one little thing. In other words, it adds marketing value. Getting people to discuss your product, even if negative, is still free marketing.
I do.
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Focusing on hey for a sec: I understand that some people might prefer a system where they can take various components and combine them how they like best, in the same way some people like to cook their own meals. But what's weird is this sense of anger at products that aren't as flexible. It's like being upset that a new restaurant opened up because they have a set menu and don't let you make your own food. If you li…
Do you go to a different email server 3 times a day plus snack bits of email service at gas stations every day all year? Ridiculous deaf comparison.
Some people like to very carefully craft an experience on their own and some people are happy to have someone else do that.
I've been watching DHH grandstand about this on twitter for the last 8 months or so. His commentary coupled with the overall marketing message for this service has made it appear slightly elitist and self-congratulatory but I dont really mind that since a lot of tech people are that way. I love rails so I was hoping this would be awesome but between the invite-only sign up and seeing some of the impractical design de…
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Are you suggesting the drama with Apple was part of their marketing? Because I dont see lots of Hey from marketing side, I do see lots of hey on the argument against Apple App Store.
The drama with Apple is absolutely, unequivocally, without a shadow of a doubt, marketing. It’s literally in their book. Making an enemy as a marketing ploy. Hey is a mailbox app that costs $99/year, doesn’t support IMAP (edit: or POP), and with a UI straight out of 2007. This app would never be getting this kind of attention otherwise. It’s brilliant marketing and is exactly the type of thing they talk about in thei…
Hey was extremely hyped up before the whole drama. That is why they had tens of thousands on waiting list before the whole thing. This isn't Free Web Mail, people are paying to use it. And if there wasn't any demand, invite code wouldn't have cost $500 dollars on eBay before Apple rejected their App.
>The drama with Apple is absolutely,.......
I cant see how they could have orchestra the whole thing when they have went out to make sure everything in their App was complying with the rules. And hence that was how 1.0 got put on App Store in the first place.