We have developed our own AI agent, but it faces an issue: it cannot play audio and detect speech (caller's voice) simultaneously. Also, we are currently utilizing UniMRCP with FreeSWITCH.
In simpler terms, when the caller starts speaking, the bot is unable to interrupt.
It cannot play audio and detect speech (caller's voice) simultaneously
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Re: It cannot play audio and detect speech (caller's voice) simultaneously
#2Check out VoxEQ, an AI that detects caller's voice off of audio file inputs.