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GoDaddy Rant

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GoDaddy Rant

#1
Hi HN,

I tried editing a subdomain's CNAME record and it was not editable (API returned "Duplicate entry"). So I deleted that record and tried creating again. Same error. Now our old record is gone and I can't create new one. I spoke with the support and they created a record for `subdomain.example.com.example.com` instead of `subdomain.example.com` from backend (lol). When I pointed it out, they politely said they cant do anything about it .

Now I can do nothing to revert what I did. This was a subdomain used by few people in the company so it didn't cause any major problems. But it would have been disastrous otherwise(Some of our pings are already failing).

We will be transferring the domain to another registrar ASAP.

I would recommend anyone having a GoDaddy domain to transfer to another registrar. More examples: https://old.reddit.com/r/godaddy/top/ Rant over.

Re: GoDaddy Rant

#2
I just don't get why dev people keep using Go Daddy after decades of bad customer service and poor product. Seriously, they aren't even cheap.

Re: GoDaddy Rant

#3
I would never use GoDaddy for anything that's important. I sometimes use it for a $3 throwaway domain for a joke.

(And it goes without saying that no one should use Network Solutions either.)

I use Amazon Route 53 and haven't had any problems.

Re: GoDaddy Rant

#5
I've never had a good experience using a registrar's DNS service for production. Point it at Cloudflare or HE or something.

Re: GoDaddy Rant

#9
I would agree that you should not use GoDaddy for many reasons. However, whatever domain registar you use, you can use different DNS services with your domain regardless of domain registar. For example, you can use Cloudflare or AWS/GCP/Digital Ocean/Linode/etc. to actually host the DNS. I'd generally recommend that unless you happen to use a registar with a very robust DNS setup (like using Cloudflare as your registar.)

Re: GoDaddy Rant

#10
Fair point, but for what it's worth, you can use a different DNS service even if you leave the domain registration with GoDaddy (or whoever). I have domains registered with GoDaddy, Namecheap, Amazon, Google, etc., but use Amazon Route 53 for all of my DNS (well, I think I finally got around to moving everything. Let's just say that everything important in on Route 53 at least).

That said there are plenty of good reasons to move away from GoDaddy. I have a few domains that at still with them just out of inertia (read: laziness) but I'll probably move them eventually. At the very least, it would be nice to consolidate all of my domains in one place.

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