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Every day at the same time, my internet dies for 1 minute. How do I investigate?

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Every day at the same time, my internet dies for 1 minute. How do I investigate?

#1
3:40pm every day my wifi loses internet access. My devices remain connected to the network, but all traffic dies. Almost exactly 1 minute later everything is resumed. I have no idea what the cause could be.

How could I begin investigating this? I have a spare Raspberry Pi and and old Android phone at my disposal, and some programming competency.

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#3
If your devices are kept connected this means that your wifi and router are still active, probably the issue somewhere behind your router, either a connection or provider. But due to exact timing it's likely something on the provider's side and not just some connection issue. I would personally start with contacting them to investigate.

You might also check the router's logs for that time, perhaps there's something useful information.

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#5
Do you have xfinity by any chance? And are you using their x1 combination modem/router in bridge mode with custom (non-comcast) DNS settings?

Because the exact same thing was happening to me at the exact same time. I’m no networking expert but when I checked the logs it seemed that every day Comcast would try to “fix” my (not broken) DNS settings. I had been using mullvad DNS and open DNS as backup but since switching to nextDNS the issue has stopped.

I don’t know enough about networking or DNS to offer any explanation as to why.

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#6
MY INTERNET HAS BEEN GOING OUT AT 3:40pm PT TOO!

Sorry for the all caps. I just scrolled through my texts and saw the “internet out?” texts are at the same time.

Hopefully that means it’s a provider issue behind us. Wonder what we have in common?

- South Lake Tahoe, CA

- Spectrum Gig internet

- Asus Zenwifi mesh

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#9
Launch ´mtr google.com’ on one of your devices (preferably connected via Ethernet to your router) a few minutes before the cut off, and watch what happens when the cut occurs. It will show you exactly which equipment on the route starts dropping.

Although I suspect your ISP has a 24h lease and your modem renegociates at 3:40 everyday

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