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Tell HN: Our VC turned the process of getting acquired into a nightmare

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Tell HN: Our VC turned the process of getting acquired into a nightmare

#1
I run a startup I co-founded on the east coast, which is about as specific as I can be right now. The past three months has been some of the worst in my life but also provided some of the most valuable lessons learned. I thought I would use a throwaway account to blow of some steam and hopefully get some valuable feedback.

This is the situation: My startup is profitable with a team of 10 or so people and with a very happy and loyal customer base. But after five years in business I have come to accept that it has failed to yield any really high growth. This has forced us to take a step back and look at how we can reframe our business. We need to find a new product/market fit to kick in the next gear and get back on track to higher growth.

Three months ago, a favorable acquisition offer comes along. Part cash part equity, favorable terms. Because of our dwindling growth it is lousy timing valuation-wise. But right in this situation an acquisition might not be so bad because we know that we have a couple of years of very hard work ahead of us if we are going to turn the company around. Our VC has been supportive and great all along the way, although a huge red flag is that he has declined to be part of any new round of financing if that would happen. Discussing the offer with him, we agreed to go for a very rapid negotiation process and see the results.

But now when money is on the table, the VC turns very aggressively on us demanding much more of the deal value than stipulated by his share in the company. During the process he behaves very strangely, travels overseas and does not answer emails or calls for days and weeks on end which drags the negotiations out into months. The shareholder agreement allows him to block the deal if he's not happy with the terms, but so can us founders so the negotiations turn into a battle of wills.

In the teleconferences we do manage to set up, our VC uses whatever means he can to lean hard on us, including very verbal attacks on us personally. Sometimes he turns awkwardly friendly, doling out legal advice that on fact-checking turns out to be erroneous bordering on dangerous.

What happened in the end was that the acquisition offer was rescinded. The reasons cited for the offer to be withdrawn was that the timing was no longer there and that the buyer would not be happy to have our VC as shareholder because of his attitude.

So here we are. At this stage our relationship with our VC completely lies in ruins. I'm very ambivalent, the only thing really keeping me from quitting my company is the strong loyalty I feel towards my awesome team of founders and employees. If I'm going to develop a new product and perhaps bring in new funding, why do it in a company where I'm already diluted and the VC has proven to be a huge liability during financing and potential exits? On the other hand, if I start anew I will have to bootstrap completely from scratch instead of leveraging the great team and cashflow I already have.

If I do leave, the company will probably saunter along just fine without me. Maybe new management is just what it takes for it to skyrocket.

I would love to get an outside view on the above. Bash my head in if you think it is needed, that would be very refreshing. I have a really great lawyer at hand, so whatever legal advice you give me can do little harm because I run everything by him. What do you think?

Re: Tell HN: Our VC turned the process of getting acquired into a nightmare

#2
Sounds like a crappy situation. Hindsight is 20/20 but what I learnt from your story is that it's important to ask investors the minimum valuation and cash/equity split they will accept before engaging a potential buyer. In general, knowing your own limits is important going into any negotiation.

Before quitting and losing control over so many years of hard work, I would recommend putting your recent frustration with the VC aside and sitting down with him to understand what he wants from any future liquidity events. You say he has been a good investor so far, and may be he is under pressure from LPs or has something that would explain his strange behavior.

I can imagine it would be hard to work on a startup where your final outcome seemingly depends on a person who seems to be fickle and unreliable. Any clarity you can get on this may help align your interests with them.

Reminds me of something a very wise venture capitalist once told me in a cynical moment: "At exit, everyones' interests are misaligned". The only thing you can do to avoid this is try to 'hire' VCs who are also good people.

Sorry it has come to this. Hope it works out for you.

Re: Tell HN: Our VC turned the process of getting acquired into a nightmare

#3
The VC controls (and always controlled) the outcome for your company. I can't say I understand his behavior - blocking an acquisition but also refusing to participate in a future round makes both liquidity and fundraising impossible. Perhaps he plans to drive the company to the brink and then do a down round.

The only leverage you have over him is the damage his behavior, if public, could do to his reputation - since VCs live and die by their dealflow. If the deal was still on the table, I would've politely discussed his future exposure - 'if this behavior keeps up and the deal doesn't happen, you are not going to look good in the post-mortem I'll be posting to Hacker News'. Quality VCs know that their reputation depends on keeping entrepreneurs happy.

Now that the deal's dead, you might as well leave - but you'd be doing a disservice to the rest of us to not reveal who this guy is. If you can't do it in public (perhaps you're worried about raising money again from someone else - which, sadly, is probably valid), at a minimum you should be describing the whole story over at The Funded.

Re: Tell HN: Our VC turned the process of getting acquired into a nightmare

#5
post #4

If he doesn't want to participate in future rounds, you could try to raise a new round to cash him out, or you could take a down round and dilute him.

How hard will it be to take another round with the original VC refusing to participate? Supposedly, it's pretty hard.

Re: Tell HN: Our VC turned the process of getting acquired into a nightmare

#6
This is only two cents' worth, but there are a few things you must first discover: What do you personally want out of life, our of your career, out of this company, out of this deal? What does the VC want, in as much detail as you can understand? It may be critical to understand why your VC behaved that way and what his reasoning was for doing so. Also, it sounds like you are describing a liquidation preference, which is common down-side protection that only has a big impact when you miss the goals. It is part of the insurance they demand to take the risk. In both cases, this includes ideas like "to make money", "to feel like I was treated fair", "to feel like I made the best decision available", etc. Then, what is the best alternative to your current situation? What is the VC's best alternative to the current situation? Finally, is it at all possible to find a way, any way, for you both to get as much as you want? It is important to try to keep the negotiation from being about who has more power (worst) or who is right (bad). It should be about what you both want.

You've got a good team. You have successfully served a niche. Now what? Spin off the existing product and start from scratch? Take the technology and launch a new product, while managing the cash flow of the existing customer base? Much of this depends on what you want: a good lifestyle (where you should bootstrap) or to get rich (where you should take on a VC).

Since the relationship with the investor is important, try hard to repair it or find a new investor somehow, even by starting over.

I know the advice is very generic, but I hope that helped.

Re: Tell HN: Our VC turned the process of getting acquired into a nightmare

#7
How does the rest of the team feel? Ready to walk or eager to charge forward and continue trusting the VC?

If there's some team solidarity on the matter, you could try renegotiating the terms or buying him out.

i.e. you could say: "We feel like that deal broke down because of you, which was contrary to the interests of the founders and other shareholders of the company. It's hard to be motivated to grow this company when we know that you could submarine any exit or additional financing at a whim. We talked it over and 6 of the 10 people on the team are going to walk, though of course we'll give you a month to find new management if you'd like to. As an alternative, we'd stick around if you'd be willing to legally adjust your rights so that you can only block a sale of less than $1M dollars. As an additional alternative, the company will buy back your shares for $X over Y months."

If there's no solidarity and everyone but you wants to soldier on (either for the lifestyle job or trusting that the VC will act sensibly next time), then you should probably announce your intention to step away and see what your co-founders want to do.

Re: Tell HN: Our VC turned the process of getting acquired into a nightmare

#8

The VC controls (and always controlled) the outcome for your company. I can't say I understand his behavior - blocking an acquisition but also refusing to participate in a future round makes both liquidity and fundraising impossible. Perhaps he plans to drive the company to the brink and then do a down round. The only leverage you have over him is the damage his behavior, if public, could do to his reputation - since…

Good analysis. I have to agree with Gyardley. If he will not acquiesce to a sale and does not want to participate in future rounds then most likely he wants to do a down round.

That seems to be the only option that explains his behavior unless I am missing something.

So what are the chances that you can line up another buyer? Even at a valuation less than before would be worth considering because it looks like he is out screw you over. You might at least get something out of it even if it was not what you imagined.

If you line this offer up you and the team can give the investor an ultimatum. I think that sometimes directly calling out people's bad behavior can help.

If you can't line up an offer and then working out the math it might be best to quit.

Also I might recommend 'Getting to Yes' as a great book for negotiating. Might be too late this time, but there is always a next time!

Re: Tell HN: Our VC turned the process of getting acquired into a nightmare

#10

The VC controls (and always controlled) the outcome for your company. I can't say I understand his behavior - blocking an acquisition but also refusing to participate in a future round makes both liquidity and fundraising impossible. Perhaps he plans to drive the company to the brink and then do a down round. The only leverage you have over him is the damage his behavior, if public, could do to his reputation - since…

Exactly, The only leverage this guy has left is to reveal the antics of the VC in public, and potentially leave the company.

At this point, I would anonymously blog about the entire situation regarding the VC's behavior while never revealing your own name nor the name of the company - only the name of the VC.

Sure, the internet will find out the company name in due coarse, but you will have several days or so of the VCs behavior out there all on its own for the rest of the community to evaluate.

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