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Ask YC: How to conduct a meeting?

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Ask YC: How to conduct a meeting?

#1
I'm the CEO of a fairly new web based startup (who isn't?) and I've been having trouble getting much traction going at my teams weekly meetings. I've read up on how to properly conduct a meeting however for some reason it just feels like I'm missing something.

Can anyone recommend a good read on how to conduct a meeting, or (if I could be so lucky) give me some advice on the subject?

As an aside, we are a small group, only 4 people.

Re: Ask YC: How to conduct a meeting?

#2
Take note from the Paypal model when they first started out - have as few meetings as possible, hit only the key points, and again, don't have unnecessary meetings.

Just cover what needs to be covered and allow people to get to their work. Fast paced.

And have people stand if possible, not sit. And no laptops or cell phones in the room. They'll pay attention in both instances.

Re: Ask YC: How to conduct a meeting?

#3
Before you have a meeting, consider what would happen if the meeting ended up cancelled -- then decide if you even need to have it. I've sat through countless meetings that could have easily been solved with a few quick emails or a phone call.

Also, make it clear what the meeting covers and stick to it, this lets people who aren't stakeholders in the current topic leave and get back to work.

Re: Ask YC: How to conduct a meeting?

#4
Short answer: don't have meetings.

Long answer: work in the same room together for a few hours a week (10-20). This way as questions come up they will get resolved in context. Announcements, presentations and other broadcast-type things can be made at coffee break. Start having meetings after this model stops scaling.

Re: Ask YC: How to conduct a meeting?

#6
post #4

Short answer: don't have meetings. Long answer: work in the same room together for a few hours a week (10-20). This way as questions come up they will get resolved in context. Announcements, presentations and other broadcast-type things can be made at coffee break. Start having meetings after this model stops scaling.

Unfortunately this is not an option. One of our team is working on the west coast, the other three are east coast. We currently do not have an office - we are a home based organization (we are coding and running around contacting potential clients/investors).

We are having weekly meetings to get everyone back on the same page as the work is largely independent at this point.

Re: Ask YC: How to conduct a meeting?

#7
Meetings should have an agenda. By mail. 5 days in advance. That will kill "impulse meetings". First point on the agenda: "Is this meeting necessary?". Every time. With luck, it can be adjourned in less than 5 minutes. If not, you have something to discuss.

Meetings have a secretary who writes down decisions. The referendum is available as quickly as possible. The same day or the next. Meetings have a speaker who conducts the order in which people are speaking. For each agenda-point, you have 2 rounds of discussion. After that, you must cast a vote on the point or make a decision.

Ok, that was the extreme version. But it is either that or "till the coffee cup is empty" meetings. The advantage of having some rules is that you will actually get something done in the meetings. If you can't get something decided, voted in or otherwise actionated, don't hold the meeting.

Remember: If there is 8 people in a meeting, each minute in the meeting takes 8 minutes of work. Also, there are 8*7/2 relations between these people. This leads to the conclusion that you must keep the number of people down in a meeting.

Finally: Get consistency in when meetings are held. In my former code-job I hated getting in to work in order to do some great coding, just to be shown off into a meeting. All productivity that day was totally gone afterwards. Do that 3 days a week and you have cut your productivity of your developer to 2/5. Do it for all of the 6 person staff and you lost about 2.5 persons in productivity a week.

Do I sound bitter? I probably am :)

Re: Ask YC: How to conduct a meeting?

#8
post #4

Short answer: don't have meetings. Long answer: work in the same room together for a few hours a week (10-20). This way as questions come up they will get resolved in context. Announcements, presentations and other broadcast-type things can be made at coffee break. Start having meetings after this model stops scaling.

I disagree with your short answer. Our 3 person company has a weekly meeting every Friday from 1 minute to anywhere to 30 minutes depending on if anything needs to be discussed in more detail. It's a very good idea to get together once a week outside of just working together to go over the week's happenings even if it's only for a few minutes. It serves to seal the deal of the week and get everyone completely caught up.

I also disagree with your long answer. It's not necessarily productive to work in the same room. That's why God invented cubicles! In all seriousness, though, a lot of people -- myself included -- work best in isolation. The bottom line is that you should get the people together in your group and figure out what will work best. Some people prefer working in the same room, some people get distracted because of that, etc. Find our what works best for you and stick to that.

Re: Ask YC: How to conduct a meeting?

#9
Since people are already advising you to ditch the meetings, I'll just answer with a direct tip.

Try sending out an email detailing the meeting's goals, agenda, and any preparation you expect from the participants. This is sometimes called GAP and I had a coworker who was a bit of a task master who'd come from a company with the policy that you didn't have to go to any meeting that didn't provide this. I like the sentiment, at least, that meetings require preparation.

So for a weekly meeting you might send: Goal: To assign work responsibilities for the week Agenda: * Keeping our promise to deliver X to customer Y * Assigning bug #123 * etc. Preparation: Could everyone come prepared with the state of their work?

In my experience, the preparation part is the part most likely to fail. Either the meeting planner isn't the type of personality to enforce it or the meetings aren't important enough for the participants to actually do the prep. In either case, you can drop it as just having a clear goal and agenda will make any meeting better.

Also, forcing yourself to be clear about the goals and the agenda will help you see ways that you could eliminate parts of your meetings.

Re: Ask YC: How to conduct a meeting?

#10
One interesting tactic that we had at Yahoo and have adopted at a start-up (which includes several ex-Yahoos) is the "stand-up meeting", where the idea is that we all stand (as not to be comfortable and not have the meeting drag on for hours) and merely say what we are doing that may be a blocker to others (or where we are being blocked by somebody else).

Another idea (for engineers) is setup an IRC server and have everybody run a screened (as in the screen utility) client on a stable UNIX machine in a common channel. Screen on a stable UNIX machine provides persistence, IRC provides real time ability. 37signals campfire provides the same functionality (real time, but also persistent chat) for less technical people.

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