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Amazon Go

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Re: Amazon Go

#991

How has nobody mentioned the worry that you'll get overcharged? I'm sure computer vision isn't perfect, however close it may be, and once you've left the store (presumably when you'd check your receipt) there's no way to prove you didn't take whatever you were charged for. I'd be pretty worried about accidentally "buying" something I didn't actually take, even if that's statistically unlikely. (Yeah, I know, it doesn…

I would go further and say that static pricing will not be exclusive. No prices on the shelves but prices as you scan. Person 1 purchasing at 8am Tuesday will not pay same as person 2 Friday at 534pm.

I doubt it. I don't think many people would go for it if there are no marked prices. Not to mention that's probably illegal in many jurisdictions.

Re: Amazon Go

#992

Earlier quoted context omitted.

In our local stores in the USA, its one person looking after 4 or 6 stations, 2 or 3 of which are perpetually out of service.

Same. It seems that this is just a temporary and fragile step toward something else. Amazon Go or else.

Maybe an early adopter problem, unless they've upgraded the checkout stations to current technologies? The UK ones are mostly quite recent seem to work fine (though I have no experience outside London).

Re: Amazon Go

#993
post #252

Earlier quoted context omitted.

> I'm sorry but if you cost the store $25 by leaving a damned ROAST in the cereal aisle, I would be perfectly happy to never let you in the store again. Wouldn't a better solution be to charge the customer for the roast and if they complain, you explain: "sorry, you didn't put it on the proper shelf, the technology considers that as a purchase", and possibly eat the cost in the form of some incentive to come back to…

According to the cupcake example in the video, this is all in real-time, right? A much better experience would be warning the user as they go - the ham remains in their "cart" and is clearly flagged as abandoned (maybe with a push notification if they don't have the phone out, though I imagine most customers will be double-checking).

Why not just take it out of the cart then if it is clearly flagged as abandoned ?

Re: Amazon Go

#995
post #19

It already feels very weird to me to walk into an Apple store, check out on my own phone, and just walk out with product. This will take some getting used to.

I think it works for grocery, but for luxury products I do expect someone to do some basic checkout.

Re: Amazon Go

#996
post #824
post #638

Earlier quoted context omitted.

And yet we are willing to pay 2x for food from farmers markets, artisans etc. That food was made with processes that go against technological progress. Why not apply the same thinking to selling the food in stores? The cashiers can provide added value (socializing, helping with selection, etc) that we are willing to pay for.

Who is "we"? SOME of us are willing to pay 2x. Some aren't. We all get to choose what it is that we want. Choice is good. :-)

My point exactly.

Re: Amazon Go

#1000
post #43

I worked at a grocery store for several years, and one thing I recall is customers CONSTANTLY putting items back in a random aisle, rather than where they found it. I wonder how this tech deals with that? Maybe they figured that out, too. But I was amused in the video when I saw the customer putting it back where it belonged, because that's not how I remember that going... All that said, this is fantastic and excitin…

They will detect it and have people in the store replacing it.
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