91–100 of 119 posts
For another really great example of this sort of thing, watch the Domino's pizza prank response (http://www.youtube.com/watch?v=dem6eA7-A2I).
The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?
High-end luxury car dealerships frequently offer loaner cars, often times nicer than the car that needed servicing, and some of them definitely do pick-ups.
I got loaned a Tiguan when I took my Jetta TDI in.
They both had nice features, but I'm dedicated to my cars and I have no intention to rid myself of them.
Earlier quoted context omitted.
Canon, if you're a pro photographer. I assume Nikon has a similar support system for professionals. It's pretty amazing. Test/Evaluation loans on $15k lenses for weeks, emergency equipment loaners, dedicated support at major events (Superbowl, etc.). The high end models of "regular" high end car manufacturers also get service like this -- at the Audi dealer I use for dealer service (Stevens Creek), they have 2 dedica…
> Canon, if you're a pro photographer. I assume Nikon has a similar support system for professionals. It's pretty amazing. Test/Evaluation loans on $15k lenses for weeks, emergency equipment loaners, dedicated support at major events (Superbowl, etc.). Yes, but I believe you may need to be in a special "pro photographers club" that each of these manufacturers offer to get this kind of service. They don't do it for th…
The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?
Last summer a friend of my wife's was visiting from Japan. She spent a few days in Vegas, staying at the Bellagio hotel. Then she came to spend a week with us in Los Angeles. We went to eat one night, and she noticed she didn't have her sweater. "Oh, no, I left it at the hotel in Vegas" she said (in Japanese). From the parking lot at the restaurant, I called the hotel, gave my friend's name, room number, and dates of…
Considering a Casino can make many times the cost of the room on a visit depending on the customer, this is very, very good business.
The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?
Actually you'll find that most dealers that sell cars at a similar price to the Model S offer these kinds of services. $70-100K cars are a most definitely a luxury item.
Earlier quoted context omitted.
Last summer a friend of my wife's was visiting from Japan. She spent a few days in Vegas, staying at the Bellagio hotel. Then she came to spend a week with us in Los Angeles. We went to eat one night, and she noticed she didn't have her sweater. "Oh, no, I left it at the hotel in Vegas" she said (in Japanese). From the parking lot at the restaurant, I called the hotel, gave my friend's name, room number, and dates of…
And most likely you all have a very positive impression of the hotel now, which will most likely come to mind the next time you need to plan a visit, or possibly even if you have a random conversation about Vegas, in which you have a chance to impress someone else. Here, you've recalled it from just a good customer service discussion. Considering a Casino can make many times the cost of the room on a visit depending…
Earlier quoted context omitted.
Also slightly OT, but Loyal3 ( http://www.loyal3.com ) provides fee-free stock trading - both entry and exit. Unfortunately they don't carry TSLA on their platform yet.
How do they make money?
The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?
I have had two similar experiences with my Amazon Kindle. (This is in the UK, in case it's relevant). The first time, it broke. I called on a Tuesday at 6pm, they acknowledged the problem, and the day after I had a new one at 10am. I can't remember exactly how I returned the broken one, but I think I did it myself on the following days, to their freepost address. The second time, I lost it. A couple of days later, th…
The weld has not actually detached on any car There have been no customer complaints"
Hmmm, I know someone who had this fail and brought it back to Tesla with a complaint. She was told this would be the beginning of the first Tesla recall.