Looked at a repo and it seems this project was heavily AI generated. Would be interesting to hear from the author of the project how it was built.
> Looked at a repo and it seems this project was heavily AI generated That's the first thing that I noticed too. It's gotten to the point that my body subconsciously rejects bullet lists and headings that start with emojis.
Yep, and the number of commits is insane. In early commits there are cursor rules and reports about task complexity made by AI. So it's really interesting, how was the project created.
Looked at a repo and it seems this project was heavily AI generated. Would be interesting to hear from the author of the project how it was built.
> Looked at a repo and it seems this project was heavily AI generated That's the first thing that I noticed too. It's gotten to the point that my body subconsciously rejects bullet lists and headings that start with emojis.
Independent of any feelings about the use of AI, I find that specific style of formatting to be extremely visually distracting and tend to click away because of that. Emoji, imo, are very information dense per character so it makes the rest of the info hard to parse.
> Looked at a repo and it seems this project was heavily AI generated That's the first thing that I noticed too. It's gotten to the point that my body subconsciously rejects bullet lists and headings that start with emojis.
Independent of any feelings about the use of AI, I find that specific style of formatting to be extremely visually distracting and tend to click away because of that. Emoji, imo, are very information dense per character so it makes the rest of the info hard to parse.
When I see this style first thing that comes to mind is that the whole text was generated and maybe not even read by the author. And I am not yet confident to trust AI in writing the docs without supervision. So I have troubles in trusting the whole thing I see because of that.
Independent of any feelings about the use of AI, I find that specific style of formatting to be extremely visually distracting and tend to click away because of that. Emoji, imo, are very information dense per character so it makes the rest of the info hard to parse.
When I see this style first thing that comes to mind is that the whole text was generated and maybe not even read by the author. And I am not yet confident to trust AI in writing the docs without supervision. So I have troubles in trusting the whole thing I see because of that.
That's not true. I recently called to make an appointment. I don't care if it's an AI. I would actually prefer it, because I wouldn't feel bad about taking a long time to pick the best time. Don't you think you're being a bit dogmatic about this?
I have to feel that an online booking system is substantially lower tech than an ai voice assitant chatbot, and makes it even easier to ruminate as you pick the time that works for you.
In my case, the business did have human support assistants, but didn't do reservations via the phone. I had to switch to the web app for that, which was annoying (I was driving?). I guess doing user identification over the phone and scheduling the appointment are time-consuming for the human assistant, while these are some of the few things an app can do well. I presume the logic is to preserve human assistants for actually complicated or dynamic assistance, for the sake of cost-efficiency. A voice llm can bring down the cost of these basic-but-time-consuming interactions.
Just ask your LLM to call the dealership. The only downside is spoken word is a bit slow for computers. Maybe we can even work out a protocol where the LLM voices talk faster and faster until they can't hear tokens clearly
At that point we’ll have to convert the voices into a form more amenable to machine to machine communication. Perhaps a system based on high and low signals. Seriously what is the point of all this.
Pretty sure rebelgecko was using [Sarcasm] in order to increase his [Satire] enjoyment
The expectation of customer support lines is that customers want to speak to humans. It isn't just the fact that these are semantics that aren't written anywhere and are open to change, because by using a human-like voice agent on a customer support line, you are pretending that that is a human, which is a scam or fraud. If you really believe that the support can be good, then use a robotic text to speech, don't pret…
> The expectation of customer support lines is that customers want to speak to humans. Not really. The expectation is to be able to express their need in a natural language, maybe because their issue is not covered by a fixed-form web form (pun not intended). So yeah AI might be a good fit in that scenario.
It's a protocol and network that has backwards compatibility with 19th century telegram wire networks that later were voice lines for a full century.
If that isn't the channel to speak to a human, nothing is. You can speak to a bot with an app or whatever.
At least make it sound robotty instead of pretending to be a human.
Nice to see Asterisk on the home page of HN. It’s been a while… Even if the focus is now on hosted telephony, my experience is that everywhere you can hear the default nusic-on-hold
I don't mind music-on-hold as much except when they break with a human voice at intervals saying inane things such as "your call is important to us. Thank you for holding" Which makes me think the call has been answered.
If there's not actual call queue information, just play music so I can ignore it and continue working without that NOP interrupt.
Looked at a repo and it seems this project was heavily AI generated. Would be interesting to hear from the author of the project how it was built.
> Looked at a repo and it seems this project was heavily AI generated That's the first thing that I noticed too. It's gotten to the point that my body subconsciously rejects bullet lists and headings that start with emojis.
Yes, developers on my teams have started submitting PRs exactly like this and the content of the PR is similar. Still need to figure out how to put a stop to it.
They do offer the ability to schedule an oil change via the website and yet some people still prefer to call. User preference and multi-channel servicing options are nice to support