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Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

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Re: Apple users are being locked out of their Apple IDs with no explanation

#91

Post by vineyardmike »

greenavocado wrote: post #85
freetanga wrote: post #58

Earlier quoted context omitted.

Maybe an .edu account from a University or so? That’s my approach to the same issue. And my email is on Fastmail under a custom domain. They have good support so far

You can't use the edu after you leave the institution

Many places will let you. Many more will let it forward to a new email address.

Anyone who published papers which included their academic email address will want it to persist forever. Paper publishing happens to be a special priority for many educational institutions.

Re: Apple users are being locked out of their Apple IDs with no explanation

#93

Post by CodesInChaos »

hgyjnbdet wrote: post #88

I can only imagine the uproar if this was happening to the users of any other company. But it's pretty muted here with a lot of consideration given for apple rather hostility. Nice to see.

Other big identity providers suck too. For example, google attempts to extort a phone number by randomly locking me out of one of my accounts.

Re: Apple users are being locked out of their Apple IDs with no explanation

#94

Post by coldtea »

fuomag9 wrote: post #84
Animats wrote: post #20

Apple says there is nothing wrong.[1] When your identity provider has total control over your life, and you signed away your right to sue for damages, this is what happens. [1] https://www.apple.com/support/systemstatus/

I’m so glad it’s illegal for me to sign away my right to sue in Europe https://europa.eu/youreurope/citizens/consumers/unfair-treat...

The truth though is that if a consumer right remains hardly enforceable and impractical to sue and get any real resolution from doing so, corporations can live with consumers retaining it...

Re: Apple users are being locked out of their Apple IDs with no explanation

#95

Post by kmlx »

quitit wrote: post #70

As a tip: use your AppleID to generate a secondary email that you use for your day to day email, while keeping the login email secret. The problem stems from nefarious groups getting a hold of email addresses and running distributed dictionary attacks. Apple’s response is to prevent all logins (including valid ones) from accounts that are under attack. Unlocking the account involves calling Apple, they’re not going t…

i also did this: created an email address that i use exclusively on apple. it actually wasn’t hard at all.

zero issues since.

> The problem stems from nefarious groups getting a hold of email addresses and running distributed dictionary attacks.

years back my email was leaked by a website that i never visited. apparently someone signed up using my email address and the website never verified the email.

in the meantime more and more people used the same email address [0] to signup everywhere (it’s not the same person, i checked).

[0] gmail ignores dots in usernames: https://support.google.com/mail/answer/7436150?hl=en#:~:text....

at this point my emails should be random hashes@random hash domain

Re: Apple users are being locked out of their Apple IDs with no explanation

#97

Post by amelius »

SSLy wrote: post #72
throwaway290 wrote: post #67

Earlier quoted context omitted.

Can't you go to an Apple Store? Every time I see some customers seem to have a problem around Apple ID and such and staff helping. The opposite of Google, Microsoft etc. And there is a recovery process for Apple ID if you don't use a recovery key (and I guess if you have some government ID or such).

Nearest is 600 km away.

You can't call them?

Re: Apple users are being locked out of their Apple IDs with no explanation

#98

Post by coldtea »

cjk2 wrote: post #38
leptons wrote: post #30

Earlier quoted context omitted.

Not only does the "walled garden" keep you safe, the walls are also too tall to escape it.

This is not exactly true. I can lift and shift to Google or Microsoft or standalone if I want to in a day easily. I just don’t want to! (I have tested this - always have an exit strategy)

"Even though I paid for this home (laptop) and have all my things in it, I can totally buy another from another realtor if the current locks me out. So joke's on them, it's not exactly a walled garden"

Re: Apple users are being locked out of their Apple IDs with no explanation

#99

Post by kmlx »

CodesInChaos wrote: post #93
hgyjnbdet wrote: post #88

I can only imagine the uproar if this was happening to the users of any other company. But it's pretty muted here with a lot of consideration given for apple rather hostility. Nice to see.

Other big identity providers suck too. For example, google attempts to extort a phone number by randomly locking me out of one of my accounts.

i switched to passkeys on google and now i no longer need to input codes or passwords.

there are caveats to passkeys thou.

Re: Apple users are being locked out of their Apple IDs with no explanation

#100

Post by throwaway290 »

SSLy wrote: post #72
throwaway290 wrote: post #67

Earlier quoted context omitted.

Can't you go to an Apple Store? Every time I see some customers seem to have a problem around Apple ID and such and staff helping. The opposite of Google, Microsoft etc. And there is a recovery process for Apple ID if you don't use a recovery key (and I guess if you have some government ID or such).

Nearest is 600 km away.

A couple of times in the last years I called them and they were helpful, but my issues were hardware so can't speak for Apple ID related stuff. When you schedule a call in the gui there are options for software troubles I recall though.
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