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Got a rejection for mentioning Apple pre-release software, but I am not

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Re: Got a rejection for mentioning Apple pre-release software, but I am not

#91

Post by psd1 »

noveltyaccount wrote: post #67
userbinator wrote: post #61

Earlier quoted context omitted.

arrogant, obnoxious, unhelpful, and entitled That's just Apple being Apple. It's also one of the reasons I don't use their products despite how nice they look. They always think they're right, and smugly so. "You're holding it wrong", etc. The attitude is endemic.

100%, and sadly I've had quite a few high-friction conversations with friends about iMessage. It's endemic and trickles down to some of their customers, too.

Mmm yes, but also sometimes people think they are being diplomatic when they browbeat others.

Did you allow a few days to pass and then review the conversation log? Sometimes we see a tone that we weren't aware of at the time.

Re: Got a rejection for mentioning Apple pre-release software, but I am not

#92

Post by eckza »

bquest2 wrote: post #84
eckza wrote: post #83

I'm about to release my first iOS app, and all of these posts of late are making me nervous. Does anyone have a good link to a guide for dealing with the App Store reviewers' capriciousness? Or is it simply a roll of the dice, no matter how closely one follows the Apple documentation?

Do you really wanna pay for the privilege of going through all of this? Do yourself a favor and just leave it at a web app. That way you can still keep your creative freedom.

I've built the whole thing with web-first technology (Elm + Capacitor) and it's cross-platform already - but distributing it as a native mobile app is part of a larger branding strategy to cement my position in an underserved niche as a purveyor of fine software products.

Future apps that I have plans for will need to take advantage of hardware-specific features; I see this as a foot in the door.

But if I can't get it in, I'll just market the webapp and pivot my strategy for future products.

Re: Got a rejection for mentioning Apple pre-release software, but I am not

#93

Post by eckza »

tylerchurch wrote: post #85
eckza wrote: post #83

I'm about to release my first iOS app, and all of these posts of late are making me nervous. Does anyone have a good link to a guide for dealing with the App Store reviewers' capriciousness? Or is it simply a roll of the dice, no matter how closely one follows the Apple documentation?

In my experience they’ve been fine. Plan on getting dinged for something you forgot or for something minor. Make the tweak and resubmit. No biggie. It’s annoying, but it’s not a huge deal.

I appreciate the reassurance… the conversation about the App Store has been really grim around these parts, lately!

Re: Got a rejection for mentioning Apple pre-release software, but I am not

#94

Post by chihuahua »

mistrial9 wrote: post #31
lapcat wrote: post #6

TL;DR Apple re-used the term "Continuity Camera", which now applies to both a preexisting feature from iOS 12 and a prerelease feature in iOS 16. The app's description refers to the preexisting feature, but app review metadata-rejected the app anyway. Also, app review initially neglected to mention the specific problem, instead simply hand-waving about the rule against mentioning prerelease features.

they can't tell you which rule you broke, because that would give away the secrets

If/when the government (US or EU) goes after Apple for antitrust violations, they should use that same line of reasoning.

Re: Got a rejection for mentioning Apple pre-release software, but I am not

#95

Post by Apocryphon »

Terretta wrote: post #82
aaronmcs wrote: post #80

Earlier quoted context omitted.

Money

“It’s clear, Travis… Uber must go.” — TimC to TravisK on Super Pumped https://www.youtube.com/watch?v=IIiXPQkB-0M

Uber bowed part way and they never even got close to getting their app banned.

That in-person meeting was more than any rejected developer got.

Re: Got a rejection for mentioning Apple pre-release software, but I am not

#96

Post by happymellon »

88913527 wrote: post #64
tambourine_man wrote: post #11

The little experience I had with AppStore approval is that it’s mostly a game of persistence. They probably see some benefit from a little friction to prevent spam or perhaps it’s just pure stupid bureaucracy. I was rejected for asking access to the camera. The App applied filters to images taken. I stated as much in XCode, something along: this app needs access to the camera in order to apply its effects. Rejected f…

One of the main points of the App Store is for curating quality, and I'm sure there is some positive correlation between quality and persistence, but like any one-size-fits-all policy, it will have failure around the edge cases (persistent spammers and non-persistent but quality software publishers).

It sounds like any large organisation.

Which is usually inverse if there is a lot of friction with quality developers, because it distracts a lot from what they actually want to deliver.

Re: Got a rejection for mentioning Apple pre-release software, but I am not

#97

Post by happymellon »

smooc wrote: post #22
DiggyJohnson wrote: post #20

Earlier quoted context omitted.

Isn’t this only a good thing if the human being on the other end makes reasonable decisions in the interest of (1) the App Store and (2) iOS developers? I understand I am biased by only seeing stories from developers who have issues getting apps approved, but these stories rarely end with a reasonable outcome.

Do we get to read the stories that end with a reasonable outcome? I highly doubt it.

Of course not, and we know this. However we also don't hear all the horror stories.

Secondly, if this was expected and reasonable then I would be hearing about all the painful rejections from the Android store.

In the same manner I would expect to see all the complaints about AWS shuttering people's accounts with no recourse given in the same way that Google kills people's accounts. Or Genius Bar staff having to go to the toilet in bottles because Apple doesn't give them breaks.

Sometimes companies are shitty to their customers and employees, and they can do this in different ways. It doesn't mean we shouldn't point them out in the hopes that they are recognised and improved upon.

Re: Got a rejection for mentioning Apple pre-release software, but I am not

#98

Post by nabeards »

ignormies wrote: post #54
kylec wrote: post #48

Earlier quoted context omitted.

So he did mention features of pre-release software

No he mentioned an iOS 12 feature which has the exact same name (Continuity Camera) as an upcoming iOS 16 feature. His app uses the iOS 12 feature

Thanks, I was at a loss as to how Continuity Camera was related.

Re: Got a rejection for mentioning Apple pre-release software, but I am not

#99

Post by thiht »

kylec wrote: post #48
blendergeek wrote: post #5

Update from original tweeter: > Long story short: Two features (one from iOS 12, one from iOS 16), and one name: Continuity Camera. https://twitter.com/eternalstorms/status/1560304401922854920...

So he did mention features of pre-release software

Even if he did, the problem here is canned answers. Not getting any specifics of what you should correct is a nightmare. It’s like a stupid escape game where you can’t win.

They can say it’s in the description but not what specifically? Wtf kind of crappy support tool do they use that they can’t customize canned replies?

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