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Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

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Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#871

Post by inkyoto »

jackvalentine wrote: post #226
inkyoto wrote: post #175

Earlier quoted context omitted.

> Sure, but if it's a corporation, who is going to represent the corporation besides a lawyer? Under common law, lawyers (in the US sense) are not required on either side in the case of handling a dispute or a small claim. Specifically in Australia, the company would have a complaint department, and the case would be dealt with by a complaint officer, not a lawyer. If the scope of the case exceeds the tribunal's auth…

Hi, I’m closely involved in xCAT cases for my Australian organisation. We send an in-house lawyer to represent us at every mediation and hearing. Every complaint that goes to an official body is dealt with by the lawyers at that point. Only if they complain directly to us does our “complaints department” handle it.

I can't speak for CAT's outside NSW, but in NSW, under section 45 of the «Civil and Administrative Tribunal Act 2013 (NSW)», a party (including a company that is the respondent) is not entitled to be represented by any person unless NCAT grants leave (permission) for representation[0], which is a separate step – the company must seek leave first for each case.

Only certain NCAT case types give an automatic right to representation, so a company can have a «lawyer» appear without seeking leave. NCAT’s own guidance[1] lists these as:

  Administrative review and regulation

  Professional discipline

  Retail leases
Then there is also a separate provision in the Consumer and Commercial Division for high value claims (e.g. over AU$30k) – NCAT’s guideline indicates it will usually permit legal representation where the other party has a lawyer, where there are complex issues, or where a party would be disadvantaged without representation.

Since I do not know the nature and specifics of your Australian organisation, I have nothing else of significance to contribute on that particular topic.

To sum it up, the most common dispute scenarios involve the following sequence of events: consumer ↝ complaint department ↝ state/federal level regulator, e.g. Department of Fair Trading (NSW), ACCC (federal) or similar ↝ ombudsman or xCAT or a court. The regulatorory step can sometimes be skipped.

[0] https://ncat.nsw.gov.au/how-ncat-works/prepare-for-your-hear...

[1] https://ncat.nsw.gov.au/how-ncat-works/prepare-for-your-hear...

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#872

Post by zelphirkalt »

tonymet wrote: post #721
zelphirkalt wrote: post #530

Earlier quoted context omitted.

I am not depending on cloud storage at all. What do I need to upload onto some cloud? And when I need to sync between devices, or rather want to sync, then I have a Syncthing setup on my server running. No cloud. And copies on participating devices. Sure, it is not directly their fault, when they are treated badly by big tech. Though of course they could have been more careful, and rely less on big tech and cloud. We…

How do you collaborate ? Do you have friends ? A job ? I’m not being rhetorical —- it’s very rare to have friends or a job and not have some ties to the cloud. Even my tiny HOA manages its record in the cloud

> How do you collaborate ?

I commit code. I pair program. I share screen. That sort of thing. Code is mostly set up to have reproducible results. If it is not working on the other machine, then that's a bug and we need to solve it. There is not much collaboration I need to be doing in my free time. What I did on the last job is not what I depend on, but what a business thought they depend on. That's their stuff. If it fails because of some cloud ban or outage, not my problem.

When I need to share files with friends, I send them the files. Or I use Copyparty. Or, if they are more technically minded, I use Syncthing. For not so technical friends, I don't have to share 10k photos at once. Maybe I will send them a few photos via a messenger. Or some files they need via a messenger or have them on Copyparty, if needed often or again in the future. There is no issue.

> Do you have friends ?

Yes.

> A job ?

Had, and probably soon will have again, but I don't know what that has to do with what I depend on. If my job prescribes some cloud usage that is unnecessary, I guess I can try and show an alternative and begrudgingly accept that I have to use shitty tooling. But if somehow it is made impossible for me to use that, then it is their job to find an alternative. I am never the one prescribing it, and I myself don't depend on cloud.

> I’m not being rhetorical —- it’s very rare to have friends or a job and not have some ties to the cloud. Even my tiny HOA manages its record in the cloud

I surely have friends, who probably use some MS or Google cloud stuff. But that's their problem, not mine. I don't depend on that. And they don't share that much stuff with me, that there is sufficient incentive to start depending on it. And if they did, I would tell them, that I don't want to make a shitty account on MS or Google cloud storage thingies.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#873

Post by zelphirkalt »

rvnx wrote: post #788
zelphirkalt wrote: post #728

Earlier quoted context omitted.

I get what you are saying, but the examples are not great: I've rarely seen (if ever?) a website so stupid and user hostile, to claim that there are no other "real" e-mail service providers out there, other than gmail, outlook, or a maybe a few others. There are services, which reject things like tempmail, that much I have seen, definitely. Jitsi Meet runs in the browser. Does it not on a mobile phone? Perhaps there…

I agree with you, and I think your reasoning is totally understandable. Just that I see additional friction, and friction in a business world is risk :/ (side-note, with Jitsi, it feels like I have a fireplace log in the hands when I use it) I think Samsung rejected non-"Big Emails", but pretty sure we can find exceptions both ways. Fun stuff I found while searching: > https://transportation.ucsc.edu/buses-shuttles/d…

> and then, the form is behind... a Google login wall

Ugh. The people making that should really be informed about the issues they are causing with this. They probably are just uninformed and want to offer a good service, but actually are forcing people to give up personal data to Google, which is a big no-go. This is what happens when digital rights and privacy unaware people are in charge of something like this.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#874

Post by cdrnsf »

baby wrote: post #8
wombatpm wrote: post #5

Given how Apple Music has completely fucked up my wife’s music collection, I can’t imagine them being able to unfuck your situation at all. So sorry.

oh man, I started with iTunes Match because that's the only service that I could use to backup all my MP3s, and now it's all messed up and so much music has just disappeared from my playlist... so sad. Unfortunately I still don't know a service I can use that will allow me to sync my current MP3s / what I have in Apple Music, and export it if I need it. There's really an issue of owning data and being able to take it…

I’d look at Navidrome, Jellyfin or Plex. Spin one up and stream your music from that.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#875

Post by throwawayffffas »

rendall wrote: post #63
pfooti wrote: post #6

I have had an apple id problem myself, for the past N years. Mine is an old mac.com account, which has my Gmail address as the backup email (and the primary one now that mac.com isn't doing email anymore). Because of this, I cannot sign up for a new account with my Gmail (it is tied to the older mac.com account). I've managed to reset the password, but I must answer a security question to log in. I mean, I answered t…

> making another random email youremail+anystring@gmail.com will always redirect to youremail@gmail.com Before making a random email address, try using youremail+f1@gmail.com or something similar.

Also any dot in your email is ignored by gmail. a.b.c@gmail.com is equivalent to abc@gmail.com. You can try using your.email@gmail.com.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#876

Post by throwawayffffas »

aurareturn wrote: post #89
SiteRelEnby wrote: post #61

Has it been 12 months again already? That's about how often one of these stories come up. I guess some people don't learn.

Apple has over a billion users. Do you expect every single one of them to learn how to do backups, protect their purchase on iOS, etc.?

I expect them to learn that it's better not to be an apple user.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#877

Post by throwawayffffas »

gorbachev wrote: post #158
n2h4 wrote: post #92

parisidau, I hope you get your account back. you can in the meantime, and for the future, try compartmentalizing services you use. the old saying of "all eggs in one basket" applies here as well. VPS, hard drives, etc. are cheap and keep you more in control of your own data than you're with big tech.

How do you that with Apple hardware that requires an AppleID to operate? Is your advise to avoid all Apple hardware? Or buy backup hardware none of which will run MacOS / iOS, so you still couldn't access things like your Apple Developer account, or any shared documents?

Have no apple hardware. If you need apple hardware for work use a work email and account and never use it for anything else other than work. Always pay apple with a work credit card.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#878

Post by [deleted] »

immibis wrote: post #259
jasode wrote: post #239

Earlier quoted context omitted.

>It's just insane that a gift card redemption can trigger this. It's also the buying of gift cards that can get Apple accounts locked: https://old.reddit.com/r/apple/comments/r8b1lu/apple_will_pe... If enough of these horror stories are publicized, people will learn to never buy/redeem Apple gift cards because of the real possibility of account bans. - Don't give Apple gift cards to family and friends: You're potenti…

- Don't use Apple. Or Google.

[deleted]

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#880

Post by bigyabai »

b112 wrote: post #104
Rikudou wrote: post #69

Earlier quoted context omitted.

You can use an Android phone without a Google account.

For the average person, including buying apps, this simply isn't a reality. And Google will now be throwing up massive "OMG! You're going to install an app that isn't from the Play Store?!" warnings to anyone that tries, including requiring some degree of technical skill to do so. https://news.ycombinator.com/item?id=45908938 You can nitpick this, but the truth is my comments are about the average user, and from that…

The AOSP exists. You're just wrong, regardless of what arbitrary goalpost the average person considers accessible.
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