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Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

101–110 of 1001 posts

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#102
post #47

Earlier quoted context omitted.

I run a Synology NAS with a docker container that periodically downloads new iCloud Photos to a local directory.

this? https://github.com/boredazfcuk/docker-icloudpd seems pretty high touch. A lot of hoop-jumping if you don't have a mac in the middle

Yeah that’s the one.

I do have a Mac so it didn’t seem difficult to me, but I accept it will be for those that don’t.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#104
post #69
post #57

Earlier quoted context omitted.

The broken logic is that it will expose why the account was flagged, and thus, allow 'bad actors' to better navigate and bypass such flags. Of course, this is absolutely silly and beyond absurd, for bad actors share information of forums, can deduce fairly easily, and even have help from people on staff. Such actors typically know about detection and flagging methods within days of implementation. There's literally z…

You can use an Android phone without a Google account.

For the average person, including buying apps, this simply isn't a reality.

And Google will now be throwing up massive "OMG! You're going to install an app that isn't from the Play Store?!" warnings to anyone that tries, including requiring some degree of technical skill to do so.

https://news.ycombinator.com/item?id=45908938

You can nitpick this, but the truth is my comments are about the average user, and from that perspective, factually accurate.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#105
post #83
post #47

Earlier quoted context omitted.

this? https://github.com/boredazfcuk/docker-icloudpd seems pretty high touch. A lot of hoop-jumping if you don't have a mac in the middle

Thanks. I had no idea something like that existed. How do we know using such a tool won’t trigger an account lockout? How ironic would that be.

No idea if it’ll trigger a lockout, but if it does at least I have a copy of my photos already.

Been running it for a couple years without issue. But yes your milage may vary.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#106
post #6

I have had an apple id problem myself, for the past N years. Mine is an old mac.com account, which has my Gmail address as the backup email (and the primary one now that mac.com isn't doing email anymore). Because of this, I cannot sign up for a new account with my Gmail (it is tied to the older mac.com account). I've managed to reset the password, but I must answer a security question to log in. I mean, I answered t…

It sounds like you unfortunately have gotten yourself kinda stuck, but I very much sympathize. I too have an account dating back to iTools, and for a long time it was a major frustration that I was stuck with that original email address as unchangeable for the Apple ID, unlike newer accounts. However, some time in the last, I dunno 3-5 years maybe? I can't remember now the exact time I noticed, but after over a decade of requests and fading hope Apple actually did allow me to change the email address for that Apple ID, which I shifted to my own domain. So for anyone else who hasn't checked in a long time, worth noting situation might be marginally better now.

Re: "mac.com isn't doing email anymore", all the original mac.com email addresses still work fine. Apple has played around with various domains (mac.com/me.com/icloud.com) over their decades of bumbling with online services but they made them all interchangeable for older users, mails to the original @mac.com emails still go through. Even originally made aliases (they allowed 5 with iTools) still work. Not sure what your issue was on that one.

Finally yeah, ""security"" questions are one of those horrible legacy anti-patterns that I will cheer to see finally be dead and buried. If you try to answer them honestly probably anyone can learn it with a bit of online searching, if you go for more obscure stuff they're easy to forget defeating the purpose. It's really best just to treat them as extra passwords, use random alphanumeric values and keep them in your password manager same as the password. Apple has also fumbled around with recovery over the years, at one point you had options to have a manual recovery key you could save but I think that's dead and can't set it up after already forgetting. Maybe if you go in person to a store with physical ID and evidence, if you had payment associated with the account and have that credit card for example that might do it.

If you have nothing of value tied to the account though probably no reason not to just abandon it.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#107
post #86
post #23

Wow. This is a cautionary tale. I don't think I'd be as devastated as this poor chap, but as it grew I realize I've allowed my iCloud photo library to become a single copy. How are people handling this these days? If i wanted to ensure a full backup of everything on my iCloud to a NAS, what's the best way these days? Seems like they make it difficult by design..

I run a separate Mac Mini that has the full iCloud Photos library on a massive external drive, set to "Download originals". I then rsync that filesystem to a separate Linux box. This works but you must not ever disconnect the external drive. I don't have a solution for iCloud Drive, as there wasn't a keep offline setting last time I checked. So use it only ephemerally.

I'm not familiar with the "Photos Library.app", but I have an m4 mini with my photos in a Photo's Library. I'd love to know your script to rsync the photos into a separate drive/directory

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#108
post #23

Wow. This is a cautionary tale. I don't think I'd be as devastated as this poor chap, but as it grew I realize I've allowed my iCloud photo library to become a single copy. How are people handling this these days? If i wanted to ensure a full backup of everything on my iCloud to a NAS, what's the best way these days? Seems like they make it difficult by design..

One rather counter intuitive way to “backup” your photos is to install Google Photos and One Drive on your iPhone! Google and MS don’t charge as much as Apple for storage, and you probably need you need to pay beyond the free limits, but it’s not a huge expense. Once your installed Google Photos and One Drive on your iPhone, just tell the apps to sync all your photos all the time! Now I appreciate that isn’t for ever…

The issue with OneDrive is that it doesn’t store metadata like the photo location, its damn near useless. But I do pay for storage for Google Photos and iCloud.

If you take all of your photos from your phone, you don’t need your Mac at all. Google Photos will sync directly.

I wouldn’t use BackBlaze (the $7 a month service). It doesn’t support NAS at all and it has to phone home every 30 days or it will erase anything that is stored on external drive.

I would use an app that backs up to their B2 service.

I personally just use my personal AWS account to back up my Plex media and just use the AWS s3 sync command using the AWS CLI and store everything in S3 Deep Archive. It’s less than $2 a month for 2TB.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#109

It's just insane that a gift card redemption can trigger this. What's the rationale? It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account. But reading horror stories like this is is why I only use the very bare minimum of any of these cloud services. Keep local copies of everything. For developer accounts, I always create them under a separate email…

Well from my view as European working in finance. Handling money for customers to pay (buy apps) likely requires an e money license (not sure about other states). And with this there is lot of things coming, like AML and what not. So disabling the account might be due to regulations required for the e money license. Of course Support should be able to resolve this if proves are given

> And with this there is lot of things coming, like AML and what not

Whats coming?

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#110

It's just insane that a gift card redemption can trigger this. What's the rationale? It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account. But reading horror stories like this is is why I only use the very bare minimum of any of these cloud services. Keep local copies of everything. For developer accounts, I always create them under a separate email…

anything can trigger this. it is totally at the company's discretion
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