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A Message to Our Customers

apple.com

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Re: A Message to Our Customers

#871

> People use them to store an incredible amount of personal information, from our private conversations to our photos, our music, our notes I wonder if this is a grammar mistake, or Apple actually considers the private conversations, nodes, photos to be theirs?

I think this is grammatically correct, Tim Cook is just identifying himself as part of the group that store personal information on their iPhone.

Re: A Message to Our Customers

#872

Earlier quoted context omitted.

> the US government is Apple's largest customer I'm having trouble finding numbers, but I seriously doubt this. The reason that's true (or more likely true) for Microsoft, is Windows. The US gov't has massive site licenses for Windows and most of MS's software portfolio. Apple is used where in the US government? Some cell phones? A few public affairs offices that convinced their purchasing officer to buy a Mac Pro fo…

I agree with your general point (which I take to be, Apple is not seriously threatened by loss of sales to the US Government). But remember, iPhones and MacBooks are quite popular everywhere, including US government procurements (e.g., https://37prime.wordpress.com/2012/08/05/nasa-mars-science-l... ).

My experience is primarily DoD, which is the bulk of the government's spending on this sort of thing. For enterprise spending, Apple doesn't get much love, outside a general trend towards iPhones for "company" phones, but even that's rare, with people using their own phones instead of being issued one a lot of the time (they can get their plans paid for or subsidized if the phone is a requirement of the job). Labs often end up outside a lot of the enterprise type procurements and so have a bit more leeway in that regard, but while they spend a lot of money, it's still a drop in the bucket for Apple.

Re: A Message to Our Customers

#873

Earlier quoted context omitted.

A deposition in the American judicial system is a legal proceeding in which a witness provides testimony to the courts. The witness may be examined by members of either sides legal team. This is a routine proceeding in civil cases. [0] Interestingly, people usually don't want to be deposed when they have something to hide. [0] http://litigation.findlaw.com/filing-a-lawsuit/what-is-a-dep...

> Interestingly, people usually don't want to be deposed when they have something to hide. You know who really talks a lot about their rights? Terrorists.

This is both patently false and the single most deeply un-American mindset you can have.

Your statement is so deeply naive and insulting to the patriots who fought for the rights you enjoy today.

Those who made major strides for:

1) Black Civil Rights

2) Gay Marriage

3) Women's Rights

4) Anyone who fought government intimidation based on speech

5) Democratic Socialists

6) Abortion Activists

7) Environmentalists

8) Your workers rights (i.e. your weekends and pay)

10) Many more... who made sure you could help move society forward and make it better for everyone.

Edit: I assume the downvotes are coming from those who would rather we lock up the above than have a free American society.

Re: A Message to Our Customers

#874
post #124

Earlier quoted context omitted.

> with the exception that providing an easy means to brute force a phone to the authorities sets a horrible precedent This is the entire concern (in my opinion and in my reading of Tim Cook's opinion). If the government can force Apple to backdoor this one iPhone (because terrorist), then they can force Apple to backdoor any iPhone for any person given a valid warrant, subpoena or otherwise granted power. Once the fl…

It's worse than that. There's no guarantee that "the government" is "your government". Imagine this scenario: 1.) Apple creates the custom iOS build for the FBI to use to decrypt this iPhone. 2.) China hacks into either Apple or the FBI and downloads this build. (We know they have the capability, because it's already happened. [1]) 3.) A visiting U.S. diplomat, politician, or military officer has his iPhone pickpocke…

No need to even steal it.FBI would absolutely share with their foreign intelligence partners. https://www.privacyinternational.org/?q=node/51 Then Saudi Arabia and Syria, etc, Then everybody.

Re: A Message to Our Customers

#875
post #769

I know that because this is on hacker news, everyone is talking about whether it's possible to access the data, and if possible... how easy or how hard it is. But the focus should be on the whether there should be a clear line/understanding between security and privacy, or should we keep everything black and white as it is now, just looking at extreme cases? If they cannot co-exist, I'd rather have more security and…

I don't really see how you propose to separate these though.

If you have information about something you're planning that harms my personal security, there's always going to be a necessary tradeoff between your privacy and my security.

Re: A Message to Our Customers

#876
post #666

Earlier quoted context omitted.

Doing the right thing is very often (if not almost always) the most profitable thing. It's very difficult to make a business out of serving your customers poorly; if you disagree, give it a shot, and let me know how it turns out for you.

I've got a set a special hex screws and soldered on RAM to talk to you about...

That seems like the classic mistake of believing that the larger market assigns importance to repairability. I haven't seen much evidence this is true.

Re: A Message to Our Customers

#877

Earlier quoted context omitted.

I agree with your general point (which I take to be, Apple is not seriously threatened by loss of sales to the US Government). But remember, iPhones and MacBooks are quite popular everywhere, including US government procurements (e.g., https://37prime.wordpress.com/2012/08/05/nasa-mars-science-l... ).

My experience is primarily DoD, which is the bulk of the government's spending on this sort of thing. For enterprise spending, Apple doesn't get much love, outside a general trend towards iPhones for "company" phones, but even that's rare, with people using their own phones instead of being issued one a lot of the time (they can get their plans paid for or subsidized if the phone is a requirement of the job). Labs of…

I do agree with your general point.

Your characterization ("Maybe some labs that wanted a unixy OS and, again, convinced their purchasing officer to buy a Mac Pro?") is a little off -- where I work, MBP's for laptop replenishments are treated exactly the same way as Windows systems, you just tick a different button on the order form.

Re: A Message to Our Customers

#878
post #292

Earlier quoted context omitted.

I don't understand — if the iPhone 5C is so simple to brute force, why aren't Apple simply doing this for the FBI in this particular case? Why request an entire iOS modification when Apple could do what it has done for previous court orders and just brute force the phone.

My understanding is that the iPhone 5C is not _simple_ to brute force as sold from the store. The FBI is asking Apple to weaken the software in this particular one enough for them to be able to brute-force by creating custom software that would allow them to try millions of passcode combinations rapidly. In the past law enforcement could use their own tools and Apple didn't have any legal way to say "it is beyond our…

> After their name showed up on that slide in the Prism leak without their cooperation (meaning they had been stepped around by the FBI. Some of the earlier companies had willingly volunteered data)

I know it's a bit off topic but I'm really curious about this - do you have a source that shows which companies willingly volunteered data and which were stepped around? I wasn't aware that anything like that had come out.

Re: A Message to Our Customers

#879

Earlier quoted context omitted.

> Interestingly, people usually don't want to be deposed when they have something to hide. You know who really talks a lot about their rights? Terrorists.

This is both patently false and the single most deeply un-American mindset you can have. Your statement is so deeply naive and insulting to the patriots who fought for the rights you enjoy today. Those who made major strides for: 1) Black Civil Rights 2) Gay Marriage 3) Women's Rights 4) Anyone who fought government intimidation based on speech 5) Democratic Socialists 6) Abortion Activists 7) Environmentalists 8) Yo…

[deleted]

Re: A Message to Our Customers

#880

Earlier quoted context omitted.

> Interestingly, people usually don't want to be deposed when they have something to hide. You know who really talks a lot about their rights? Terrorists.

This is both patently false and the single most deeply un-American mindset you can have. Your statement is so deeply naive and insulting to the patriots who fought for the rights you enjoy today. Those who made major strides for: 1) Black Civil Rights 2) Gay Marriage 3) Women's Rights 4) Anyone who fought government intimidation based on speech 5) Democratic Socialists 6) Abortion Activists 7) Environmentalists 8) Yo…

I didn't downvote you, but you're probably being downvoted because jonathankoren was sarcastically mocking leesalminen's "the innocent have nothing to hide" attitude.
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