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A Message to Our Customers

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Re: A Message to Our Customers

#681

Earlier quoted context omitted.

"To be fair - the only reason he's doing it is because it would cause a significant drop in sales for Apple devices." That's not being fair at all. To say the only reason he is doing it is to protect iPhone sales doesn't speak to Tim's character. Of course he cares about sales, but he also cares about privacy.

It's definitely one of those rare times doing the right thing is also the most profitable thing.

[deleted]

Re: A Message to Our Customers

#682
My guess is that it's likely that the FBI can access the data without Apple's help. Based on what we know, how do we distingish between these two situations, and which seems more likely?

A) Apple has created unbreakable security. The FBI cannot access the data and needs Apple's help.

B) iPhone security, like all other security, is breakable. iPhones are a very high-value target (all data on all iPhones); therefore some national security organizations, probably many of them in many countries, have developed exploits. The FBI, following normal practice, does not want to reveal the exploits or capability and therefore must go through this charade.

Re: A Message to Our Customers

#683
post #634

Earlier quoted context omitted.

"To be fair - the only reason he's doing it is because it would cause a significant drop in sales for Apple devices." That's not being fair at all. To say the only reason he is doing it is to protect iPhone sales doesn't speak to Tim's character. Of course he cares about sales, but he also cares about privacy.

Why would it cause a significant drop? Where would those people go?

They'd go to Android. Apple only has a significant share of mobile users in the USA. Most other countries they are losing (globally they have something like 8% vs Android's 85% market share).

Re: A Message to Our Customers

#684

Earlier quoted context omitted.

I'm not sure you can draw the conclusion that Apple can push OS updates to a locked phone. What Tim Cook wrote is that > "install it on an iPhone recovered during the investigation." > "the potential to unlock any iPhone in someone’s physical possession." So the FBI has the physical phone already. They can deliver to Apple who can disassemble it and either use a JTAG/Flash programmer on an internal connector to manua…

The 5C at issue in this case does not have the modern secure enclave like the 5S and newer devices. The newer devices run a special L4 kernel on the secure enclave. It is not updateable without providing the existing passcode. It enforces the attempt rate limiting and key deletion on too many attempts (if enabled). Special limited communication channels allow the CPU to talk to the SE. In production devices the SE ha…

> Because if the FBI and this court get away with using the All Writs act to compel Apple to write new software they'll eventually be forced to add a backdoor to SE-equipped devices too. Courts won't understand or care about the differences

The whole point is that it doesn't matter what the court thinks if Apple cannot comply due to the laws of nature. That was their whole argument to begin with. Their argument now is pretty mushy in comparison.

Re: A Message to Our Customers

#685

Earlier quoted context omitted.

"From what I understand Tim is doing, and I greatly admire, is trying to avoid a judicial requirement that they be able to do this on demand. The so called "back door" requirement, because he knows, as others do, that such a feature would be used by more than the intended audience, and for more than the intended uses, to the detriment of Apple's users." To be fair - the only reason he's doing it is because it would c…

"To be fair - the only reason he's doing it is because it would cause a significant drop in sales for Apple devices." That's not being fair at all. To say the only reason he is doing it is to protect iPhone sales doesn't speak to Tim's character. Of course he cares about sales, but he also cares about privacy.

Tim answers to shareholders. Shareholders look at the bottom line and not his character.

Re: A Message to Our Customers

#686
post #2

Huge props to Apple - here's hoping against hope that Google, Facebook, and Amazon get behind this. One thing I was wondering is how Apple is even able to create a backdoor. It is explained toward the end: "The government would have us remove security features and add new capabilities to the operating system, allowing a passcode to be input electronically. This would make it easier to unlock an iPhone by “brute force…

Important to remember: Anyone who has your phone also has an object covered in your finger prints. Don't rely on Touch ID for actual security.

Re: A Message to Our Customers

#687
post #666

Earlier quoted context omitted.

It's definitely one of those rare times doing the right thing is also the most profitable thing.

Doing the right thing is very often (if not almost always) the most profitable thing. It's very difficult to make a business out of serving your customers poorly; if you disagree, give it a shot, and let me know how it turns out for you.

I've got a set a special hex screws and soldered on RAM to talk to you about...

Re: A Message to Our Customers

#688
post #579

Earlier quoted context omitted.

They don't even have to do that. They wrote the OS, they have the signing key for OS updates. All they need to do is push an update to the device with a backdoor that allows reading off the unencrypted contents post-boot (possibly with the addition of a judicially compelled fingerprint scan or PIN brute force to get the encryption key out of whatever on-device escrow it's stored in). The only way to secure the device…

How can they simply "push an update"? I've never seen iOS auto-update without first prompting the user, which I'm assuming is a very intentional limitation.

Probably by using DFU, and uploading the image via the lightning cable.

Re: A Message to Our Customers

#689
post #428

Earlier quoted context omitted.

It will become obvious, I think, in the following days. If they challenge the court order and fight vigorously to have it lifted, I am willing to believe that it is about the privacy. If they give in and say, "but we really didn't want to, they made us do it", I will consider their resistance more of a PR stunt. That story, by the way, is really nice. ;-)

I'd place a hefty wager on Apple fighting this until there is no legal recourse.

I sure hope so! And given how much Apple has to loose if they just cave, it is reasonable for them to do so.

Re: A Message to Our Customers

#690
post #639

Earlier quoted context omitted.

Is that really true? The enclave's firmware is in ROM and non-upgradeable? I'd always assumed it got a signed blob like everything else does. Obviously it's possible to design a system like that, I just haven't seen it reported anywhere that it actually works like that. Edit just to be clear: the requirement really is that the firmware be stored in a ROM somewhere, probably on the SoC. That's a lot of die space (code…

I'm not claiming it is in ROM or that it is not upgradeable if you are Apple and have physical access to the device. I'm not sure on that point. What I think must be the case is that Apple can't remotely upgrade the SE firmware as part of its iOS update mechanism. Although, to be perfectly honest, I have not seen this explicitly documented.

So... it sounds like you more or less agree with me. Apple can comply with this court order and open your secure device. We just differ as to whether they can do it over the air.

(FWIW: OTA firmware updates are routine in the industry. I've worked on such systems professionally, though not for Apple.)

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