Earlier quoted context omitted.
That makes it a bad design, since every person you interact with has the potential to be a scumbag and not deliver on what you paid for. "Get a lawyer and sue them" or "Rely on your local consumer advocacy agency" cannot be the answers at the kind of scale that will be enabled. This is the reason I only _ever_ spend money on credit cards, and never use cash or debit cards (European in the US). I've personally had at…
(I was editing when you repplied so I'll add it here for you:) And just to add, you can have "chargeback" for PIX as a separate service, most banks offer PIX insurance that is basically CC chargeback by a different name. But the key is that it is separate from the payment infrastructure itself, it is an insurance service that you contract separately. And that separation ins very important, the insurance company can't…
Hard disagree on this - it makes the asymmetry between individual consumer and powerful company too substantial. At least with the status quo, there is another powerful company _on the side of the individual consumer_.
Requiring a court case for every case of unfulfilled contracts which could be resolved trivially by credit card companies would mean I'd done almost nothing else this year besides dealing with that, instead of making three calls to American Express.