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Google got it wrong. The open-office trend is destroying the workplace

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Re: Google got it wrong. The open-office trend is destroying the workplace

#81

Every few months there's an opinion piece on HN about open offices. Then everyone gets into the same debate over whether they like the open offices or not. What I'd like to see are new STUDIES about open offices, not the rehashing of personal experiences and anecdotes.

> What I'd like to see are new STUDIES about open offices

The article we're discussing mentions multiple studies...beyond that there's a great New Yorker article[1] from last year that references a number of studies. This blog post[2] links to a couple others and addresses costs/alternatives.

A "study of over 40,000 survey responses collected over a decade has found that the benefits for workers are quickly outweighed by the disadvantages"[3]. A Washington Post article[4] on office furniture designers realizing (citing multiple studies) "open-plan spaces are actually lousy for workers." And a TIME article[5] highlighted decades of research that associated open layouts with "greater employee stress, poorer co-worker relations and reduced satisfaction with the physical environment."

[1] http://www.newyorker.com/currency-tag/the-open-office-trap

[2] http://nathanmarz.com/blog/the-inexplicable-rise-of-open-flo...

[3] http://theconversation.com/open-plan-offices-attract-highest...

[4] http://www.washingtonpost.com/blogs/on-leadership/wp/2015/04...

[5] http://ideas.time.com/2012/08/15/why-the-open-office-is-a-ho...

Re: Google got it wrong. The open-office trend is destroying the workplace

#82
SAP star building in Germany headquarters are a good example of what to do with office spaces:

http://2.bp.blogspot.com/_gOgdHlT33Jo/TQ7zXFqaxjI/AAAAAAAAAJ...

http://www.mz-web.de/image/view/2012/4/23/17117282,16301136,...

http://www.donfeidner.de/assets/images/P1000400_SAP_Star_Bui...

The wings have offices which can sit 6 to 8 people and at the center there are the meeting rooms, restrooms and lunch area.

Re: Google got it wrong. The open-office trend is destroying the workplace

#84
post #68

Earlier quoted context omitted.

Active noise-cancelling only seems to work (in my very limited experience) with 'constant' noise though - predictable. Spoken conversations often aren't. But, I might've just had a bad experience with those in the store. I'll stick with passive noise cancelling / in-ear with foam things. Or, you know, tell people to be quiet.

Currently working at a growing startup in Waterloo, it's an open office with a lot of people and it can quickly become very loud (picture 150 people in a big room). I completely agree with you, without music, noise cancelling headphones are pretty much useless to help you focus by canceling 'asymmetric' noise. My personal setup is to have a pair of earplugs in resina as a first layer, my headphones as a second layer,…

>With that setup I can't hear anything to the point where I get scared shitless if someone disturbs me.

Solution for this was proposed in Diamond Age by Neal Stephenson. Engineers were working in big room, but they were so focused, guests had to use special protocol: stand beside desk and wait quietly until you are noticed.

Re: Google got it wrong. The open-office trend is destroying the workplace

#85
I fully agree. I currently work for a startup and after we moved into a new office last month our management had the glorious idea of putting the programmers next to the customer support team in an open office :/

It's horrible - I have to endure the customer support calls the whole day long and can't find even 5 min. in silence, in order to concentrate on the programming tasks I'm supposed to do. I tried putting on headphones and listening to white noise etc., but that doesn't cut it either. I need silence to work efficiently and it's been that way ever since I cam remember. My productivity has absolutely tanked in the open office and coming this Friday, I will quit the job and spend the coming weeks getting back into self-employment and working from home.

Re: Google got it wrong. The open-office trend is destroying the workplace

#86
post #27

Earlier quoted context omitted.

That wasn't my point (I don't have a side here). I'm mostly asking to see those studies & have a nuanced breakdown of them (rather than simply saying they exist or (as the author did in their piece) saying they had a bad experience)).

The article has two direct links to supporting studies[1][2] and a link to an article giving roughly a dozen sources[3]. [1] http://www.sciencedirect.com/science/article/pii/S0272494413... [2] http://www.jstor.org/discover/10.2307/255498?uid=3739696&uid... [3] http://www.newyorker.com/business/currency/the-open-office-t...

Yeah but still. Yawn.

Re: Google got it wrong. The open-office trend is destroying the workplace

#87

If you don't like this, why not go start your own company or find a new job? There is nothing forcing you to stay in this job. I for one have to agree that the communal aspect of working in an open office has its benefits and downfalls. But if one day I came in and didn't like it to the level you described - I'd quit and go find a job where I can get right with myself.

If you don't like this article, why not go start your own website or find a new website to read? There's nothing forcing you to stay on this website.

Or maybe there is more to consider than just one issue, but it's still worthy of criticism? Maybe an job can offer great benefits, exciting challenges, a valuable product and great coworkers but still have room for improvement in the office layout. Your solution to that situation would be "shut up and quit" over "raise awareness of the issue to improve things for everyone"?

Re: Google got it wrong. The open-office trend is destroying the workplace

#88

Earlier quoted context omitted.

Study after study show that open distraction office plans are bad for productivity, and increase stress and sick days -- even among those who like open office plans.

Your links to the studies aren't clickable.

Here: http://www.tandfonline.com/doi/abs/10.1080/00140139.2013.871...

----------------------------

But seriously, how can NOT putting large number of people together for long times not cause diseases? That's one of major reason flu starts during the winter...

Re: Google got it wrong. The open-office trend is destroying the workplace

#89
post #4

I truly dislike open offices. The constant sound of mechanical keyboards clacking really gets to me, and I'm not sure why. I wear headphones listening to loud music to cancel out the sounds of these damn keyboards.

Mechanical keyboards? Luxury. Most (all?) places cheap enough to go with open offices give everyone cheap rubber dome keyboards.

Re: Google got it wrong. The open-office trend is destroying the workplace

#90

One facet that never comes up in these anti-open office articles is that it is 100% impossible to design the perfect office for you as an individual, for every other individual, all while designing an office that is perfect for the organization. Many people here advocate private offices, which are great, but as soon as you start putting up walls, you've totally restricted access to natural light in the interior of th…

As Joel Spolsky noted, getting natural light to a large number of small rooms is basically a solved problem: how many hotel rooms do you see without a window? Sure, private offices are smaller than hotel rooms, but offices generally have large numbers of meeting rooms, labs and common areas that don't need windows. Of course, that means that you need to build office buildings more like hotels; you can't so easily ret…

Hotels can do that because their revenue is directly dependent on the quality of their rooms. No hotel can sell rooms without windows, so every hotel has to invest in architecture that gives every room a window--either through exterior convolutions, or a giant hollow atrium to soak up useless interior space.

This is not true of other businesses. A software company makes no money at all from its architecture, so it can gain a competitive advantage by making more dense use of its available office space.

Also: who wants a meeting room or common area with no natural light?

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