Our company is pushing everyone to use a similar offering. Most of the company is doing low value work … still using excels even though we have a custom ERP. Now seeing people who couldn’t write a coherent email before write 3 page emails. The illusion of being productive by doing more work even though it has zero impact on the bottom line. It’s insane how inefficient organisations are. No doubt we’ll have some KPI s…
If anything it's less productive because people have to parse all that nonsense. I was gobsmacked to hear a friend say that their work guidance is to use ChatGPT to write letters to external clients for example. I know for sure I'd be insulted if someone sent me paragraphs of text to read created from a sentence long prompt. I'd rather have the prompt, my time is valuable as well.
I'm not anti-AI; I've recommended that we use it at work a few times where it made sense and was backed by evidence/bencharmks. But for essentially any problem that comes up someone will try to solve it with ChatGPT, even if it demonstrably can't do the job. And these are not business folks, these are engineering leaders who absolutely have the capability to understand this technology.