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Facebook Timeline is too awful to be an accident

jeffdechambeau.com

81–90 of 137 posts

Re: Facebook Timeline is too awful to be an accident

#81
>> "When information is organized in a list, it’s trivially easy to scan it, but with Timeline your eye has to dart around and try to combine the layout into an understanding of what the person’s been up to. It induces cognitive strain"

Well, the whole idea is to engage the user. They hang around a lot more when they engage. If you give somebody a list they will trivially take the head the second time onwards ( they will pop the stack, for any imperative folks out there ). That's because the very first time, you actually traverse the list. From then on, the head tells you if the list has mutated. So your brain will save you the cognitive load by simply taking the head of the list and then saying to you, look, there is no need to engage further since there hasn't been any destructive update since the last time you looked. So you will log off.

To prevent disengagement, all creative media ( magazines, newspapers, movies, comics, TV etc. ) will assault you on multiple fronts. So you don't get a list anymore. So Time magazine will have multiple columns on the same page, with each column corresponding to a different topic. One of those columns will have a picture, another an ad, the third an infographic, the fourth some text, and so on. I took a bunch of semesters of screenplay writing where this stuff is actually taught in some gory detail - how to keep the viewer hooked. Never be linear - the viewer is smart and will simply (and often correctly) guess where the movie is headed. So confuse the viewer by presenting information in a non-linear fashion deliberately, and occasionally throw interesting but unrelated bits of filler/second unit stock footage into the plot. Spice things up. I believe it was the british who came up with the more accurate term "sex it up". That's what facebok is doing. Frankly, it works very well - for the non-programmer types. Lets be clear, your life isn't all that interesting. If I just show you status updates in a list, you will be bored stiff after a point. But if I introduce a tiny element of stochastic displacement in your timeline, you will wonder, hey, where did this come from , when did I do that, etc. That'll keep you engaged, and that translates to a longer duration on the site => more $$

Re: Facebook Timeline is too awful to be an accident

#82
post #8

Earlier quoted context omitted.

But it's not a better and prettier interface. It's just awful. Granted, the only ads that appear on a Timeline page are in a narrow column off to the side (I didn't even know there were any ads until I specifically checked for them after reading this article), so I'm not sure how valid this conspiracy theory is. But it doesn't change the fact that Timeline looks horrible.

It is worth noting that every change Facebook has ever made has been deemed awful by a significant number of people. I'm not certain Facebook, or anyone for that matter, could make an update that satisfies everyone.

It's important to keep in mind the scale of Facebook's user base. At nearly 900,000,000 users upsetting 1% of the users with a change creates 9,000,000 angry people.

Re: Facebook Timeline is too awful to be an accident

#83
post #43
post #2

Seems to me the much more likely scenario is that Timeline was created to give a better (and prettier) interface for users to access the information posted to facebook - not some kind of secret psychological advertising conspiracy.

It's hard to say what facebook's intentions here without inside knowledge, but I wouldn't discount it. The founder of modern propaganda and advertising, Edward Bernays, performed many extremely subtle experiments that had dramatic shifts in how Americans behave to this day. (By the way, Bernays coined the phrase 'public relations' to replace 'propaganda' after it had been co-opted by the Nazis). He got women to smoke…

Facebook released Timeline so people want to publicize more of their life. More data = more advertising. I think business people use simple equations to justify their decisions.

Re: Facebook Timeline is too awful to be an accident

#84
post #64

Earlier quoted context omitted.

Surely the entire of facebook constitutes one big "secret psychological advertising conspiracy." That sounds like a perfect description to me, if you discount the alarmist, x-files connotations of "conspiracy." Neuromarketing is a pretty standard practice now, I don't think any of this is controversial.

I agree. I can't see how anyone would imagine that Facebook aren't working hard at their job, which is, in fact, delivering ads and making people click on them. Or that all that investment is spent paying smart people to have fun and sow the seeds of happiness worldwide, and every once in a while pay a little attention to the business model as an afterthought. I would really, really appreciate it if someone could exp…

By making your users your priority you create an environment where they want to be and will continue to use your platform. Putting your users first allows you to continue to profit through means like advertisements. If you put your users second to profits you'll quickly alienate them. I tend to think consumer facing companies like Facebook and Google really do think of their users first, but perhaps I'm just naive.

Re: Facebook Timeline is too awful to be an accident

#85
post #8
post #2

Seems to me the much more likely scenario is that Timeline was created to give a better (and prettier) interface for users to access the information posted to facebook - not some kind of secret psychological advertising conspiracy.

But it's not a better and prettier interface. It's just awful. Granted, the only ads that appear on a Timeline page are in a narrow column off to the side (I didn't even know there were any ads until I specifically checked for them after reading this article), so I'm not sure how valid this conspiracy theory is. But it doesn't change the fact that Timeline looks horrible.

I think how it looks is subjective. I like the new look of it and how it's easy to see older content where before it was nearly impossible. I also think the idea of having these kind of communication records will be interesting later on when a younger generation can look back on someone's life experiences. Today we have very few of these kinds of records (outside of maybe some photos and letters) unless your family was very diligent about its history.

Re: Facebook Timeline is too awful to be an accident

#87
post #64

Earlier quoted context omitted.

I agree. I can't see how anyone would imagine that Facebook aren't working hard at their job, which is, in fact, delivering ads and making people click on them. Or that all that investment is spent paying smart people to have fun and sow the seeds of happiness worldwide, and every once in a while pay a little attention to the business model as an afterthought. I would really, really appreciate it if someone could exp…

By making your users your priority you create an environment where they want to be and will continue to use your platform. Putting your users first allows you to continue to profit through means like advertisements. If you put your users second to profits you'll quickly alienate them. I tend to think consumer facing companies like Facebook and Google really do think of their users first, but perhaps I'm just naive.

Facebooks customers are the advertisers, users are just bait. If they're putting anyone first, it's the advertisers.

Re: Facebook Timeline is too awful to be an accident

#88

Earlier quoted context omitted.

I'm pretty sure someone actually just saw Path and thought "that's kind of cool". (And then decided to implement it only on the web and not on the mobile.)

Path came after Timeline.

Path existed at least a year before timeline.

Re: Facebook Timeline is too awful to be an accident

#89
post #30

Earlier quoted context omitted.

If it is their New Coke, then what you mean is they can roll it back to something exactly the same, and then have conspiracy nuts repeat nonsense claims that it is different now. New Coke was not a way to distract people while they changed the recipe of classic, classic didn't change.

Classic did change. It went from having cane sugar before to having high fructose corn syrup afterwards.

You seriously think repeating conspiracy theory bullshit magically turns it into fact?

Re: Facebook Timeline is too awful to be an accident

#90
post #2

Seems to me the much more likely scenario is that Timeline was created to give a better (and prettier) interface for users to access the information posted to facebook - not some kind of secret psychological advertising conspiracy.

We need to ask a simple question - what are the metrics that Facebook seek to optimise? I can't imagine a universe in which they aren't placing at least some weight on the standard suite of "engagement" metrics. If that is the case, then they're seeking to increase the amount of time you spend on the site, the number of pages you view, the number of ads you see (and click), the frequency with which you scroll below t…

This reminds of a story mentioned in Steven Levy's "In The Plex". Larry and Sergey are showing off their page rank algorithm to a search engine company early on showing how much better and faster it is. The person they're showing it to is upset at how fast it is saying, "it's too good". He wanted the search to be slow so that users would be stuck on the search engine page longer and view more ads. Larry and Sergey left thinking the guy was an idiot.

I don't think it takes that much intuition to realize that treating your users well and building something for them will be better in the long run.

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