Earlier quoted context omitted.
Former longtime Leapforce/RaterLabs preferred/senior rater here. There was always some exploitation going on, but it got way worse under Ruth Porat's tenure. Standard Leapforce US English raters were paid $13.50/hr. If you were lucky enough to get promoted to "Preferred Agent" (PA), you made $17.40/hr. The criteria for PA promotion was basically to be in the top 5% or so on their quality metrics, plus various subject…
Thank you for all of this information! I've roughly followed it as a marketer (YMYL ranking factors from the guidelines type stuff) and as an observer-- it is interesting that the shifts lined up with the Porat era. The two people I knew who did Leapforce also did human powered answers for ChaCha(?) where they were paid per answer versus an hourly rate, and then migrated to Leapforce at a lower date. They were both i…
AETs were usually reasonable until the Ruth Porat era. After Porat, they seemed to be getting pretty aggressive about reducing them as far as possible to the point of absurdity. We could release tasks for insufficient AET. I suspect they added automated tooling in the Porat era to "optimize" AET in their favor. With only a few exceptions I can remember, AETs only went down, not up.
If you were flagged by the bot, there was nothing you could do except wait for Leapforce to review you. That could take anywhere from a few hours to several days depending on how busy they were. I wouldn't say there was any meaningful appeal route; I mean, you could email their quality team, and maybe you could plead for leniency, but I don't know anyone had any real success with that. (I don't have personal experience with that; as I said, I was a PA/senior, which was a quality-based designation, so it follows that I tended to be pretty good at the job! But I always felt bad for other raters in chat who had to deal with that, seeing their livelihoods put at risk in such an arbitrary and robotic manner. If someone isn't a good fit for the job, then yes, it's not going to work out, but I do believe they should be given feedback and guidance on how to improve and a fair chance to do so.)