Earlier quoted context omitted.
On that note, Rossmann is a curious character. He openly and variously despises Apple’s hardware choices and policies, yet to my memory, that’s his shop works on. Are the economics of repairing Apple products that strong or is the man is a true masochist?
Watch some of his videos. He has a lot of insight about the subpar quality of Apple devices, about the outrageous lies of Apple Genius Bar quoting people thousands of dollars for repairs that take him 5-10 minutes, for apple’s efforts to make the devices non serviceable, withholding schematics, controlling access to replacement parts etc. Here’s a televised CBS report. https://youtu.be/o2_SZ4tfLns He is extremely goo…
In my mind, it makes sense that Apple won't repair a device that has signs of water damage without replacing all potentially affected parts (the bit about humidity is a discussion all on its own). Water damage can surface in a myriad of ways, and the last thing they want to do is charge a customer for a fix, only for them to come back demanding a refund because their device is broken again.
Rossmann has a small enough operation that he can handle this on a case by case basis. Apple operates at scale, so the fact that they have blanket policies like this makes sense.
Of course the debate changes when Apple makes it so that you can only use them for repairs.