This is a great statement, they confirm they're aware of the issue, they acknowledge the concerns and they set out their intention to gather the full facts whilst suspending the operation of the research in the meantime. They also acknowledge the systematic way the need to deal with this. I hope their follow up is as thorough but I want to applaud this, it's a good approach.
If they really care about being banned, they'll have no choice but to follow thorough
I get that they may not know anything, but there are other ways to word that without admitting liability, making it seem less like the focus is on the ban and more on the allegedly shady stuff.