This is a great statement, they confirm they're aware of the issue, they acknowledge the concerns and they set out their intention to gather the full facts whilst suspending the operation of the research in the meantime. They also acknowledge the systematic way the need to deal with this. I hope their follow up is as thorough but I want to applaud this, it's a good approach.
I also think it's a good response but I think an apology would be in order - perhaps left out because it can be considered an admission of guilt. The way their statement stands they can investigate themselves and determine they did nothing wrong, we'll have to see what they say down the road.
It is more likely that you just have an administrator that became aware of the issue, they won't make an apology until they understand what happened.