Haven’t taken up on it yet but likely will. Cancelling the test of the trip is going to be tough, financially, so I’m looking on how this progresses.
Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
81–90 of 112 posts
Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#82Meta point: do we have to accept deception as a necessary part of sales? It seems strange that we accept deception and manipulation as necessary ingredients in the market, and that its on the buyer when they "get duped". But couldn't we have a standard where literally anything anyone says to a customer must be true, or was not false to the knowledge of the person saying it? Scammy warranties, timeshares, and other "g…
Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#83Earlier quoted context omitted.
Borderline? How isn’t it criminal?
Disclaimer: I am not a lawyer and I am not your lawyer. Salespeople lying, within certain limits, does not seem to be treated as fraud by most governments, caveat emptor and all. If they tell you the alcohol on the cruise will be free and you sign a contract saying so, and then it actually isn’t and you have to pay more, that’s one thing. If they tell you it’s going to be sunny and warm when you’re taking a cruise to…
Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#84This is of course all horrible, but I seriously wonder who at this point thinks: "Let's book a trip on a cruise ship right now!"
Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#85Meta point: do we have to accept deception as a necessary part of sales? It seems strange that we accept deception and manipulation as necessary ingredients in the market, and that its on the buyer when they "get duped". But couldn't we have a standard where literally anything anyone says to a customer must be true, or was not false to the knowledge of the person saying it? Scammy warranties, timeshares, and other "g…
> But couldn't we have a standard where literally anything anyone says to a customer must be true, or was not false to the knowledge of the person saying it? This would be hard to prove beyond existing rules, and what would you do about opinionated statements?
I want to prevent consumer pain due to bad sales practices, but I also appreciate that the burden of proof required means that it would be harder for someone to sue me into bankruptcy for speaking my mind at some point.
"Anything anyone says to a customer must be true" is difficult. "Anything the consumer signs must be true" is a much better, and easier to enforce method in my opinion. There's a long way to go on plain language there (and people can and have already tested enforceability) but it's a much clearer standard. (Not a lawyer, just a citizen)
Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#86Earlier quoted context omitted.
Advertising fraud is already illegal. The situations where case law dictates what is illegal are varied and nuanced. As a side note, there are many categories of claims that fall in neither "provably true" nor "provably untrue", and enforcing upon these claims is tricky. You can google for "advertising fraud precedent" "advertising fraud case law" and "advertising fraud case studies" for more information.
Right... That’s why you have an “unlimited” data plan that is “guaranteed” or it’s “free”... There is no such thing as truth in advertising. There is only a Make Lawyers Rich lawsuit..
Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#87Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#88Meta point: do we have to accept deception as a necessary part of sales? It seems strange that we accept deception and manipulation as necessary ingredients in the market, and that its on the buyer when they "get duped". But couldn't we have a standard where literally anything anyone says to a customer must be true, or was not false to the knowledge of the person saying it? Scammy warranties, timeshares, and other "g…
Advertising fraud is already illegal. The situations where case law dictates what is illegal are varied and nuanced. As a side note, there are many categories of claims that fall in neither "provably true" nor "provably untrue", and enforcing upon these claims is tricky. You can google for "advertising fraud precedent" "advertising fraud case law" and "advertising fraud case studies" for more information.
Yeah, OK. But here's what happens if a company gets publicly caught. "At ConCo we take ethics seriously. The statements by the employees in question are not in line with ConCo's policies and practices. Those employees will be burned alive, then put on a personal improvement plan, and then their heads will be displayed on pikes at their respective places of employment."
Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#89Earlier quoted context omitted.
Right... That’s why you have an “unlimited” data plan that is “guaranteed” or it’s “free”... There is no such thing as truth in advertising. There is only a Make Lawyers Rich lawsuit..
Often there is fine print explaining the terms. You have to read it, though.
Re: Leaked Emails: Norwegian Pressures Sales Team to Lie About Coronavirus
#90Earlier quoted context omitted.
Or just use uBlock Origin and continue to enjoy functional websites: https://imgur.com/a/SgBJGjk
uBlock Origin is awesome, but those workarounds are temporary. The web has an usability problem that is worsening every year.