iPhone App will not stay open - just flashes when trying to launch

Post by victorhooi » Tue, Apr 04, 2017, 7:11 AM UTC

rkeene2 wrote: post #58

CaliforniaKarl wrote: post #24

Earlier quoted context omitted.

From garadget's post on their forum: > At this time your only option is return Garadget to Amazon for refund. Your unit ID 2f0036... will be denied server connection. It seems to me like garadget is perfectly willing to refund the purchaser, once the purchaser returns the item.

This seems a bit like altering the terms of the sale after the sale has completed. He bought the product, he's entitled to the product -- a refund is not sufficient since the purchase cannot be rolled back.

Post by zem » Tue, Apr 04, 2017, 7:12 AM UTC

dqv wrote: post #73

zem wrote: post #64

Earlier quoted context omitted.

if they had even just said "you are a jerk and no one in this company is paid enough to deal with you; here's how to return your device for a full refund and here is a list of our least favourite competitors for all your internet-of-shit needs" i would have been 100% on their side. effectively bricking his device was beyond the pale, and says that you can't trust them to control your gadget from their servers.

He did that though? I guess he didn't give them full instructions, but he did effectively tell the consumer to return to Amazon. >At this time your only option is return Garadget to Amazon for refund. Your unit ID 2f0036... will be denied server connection.

Post by bigbugbag » Tue, Apr 04, 2017, 7:13 AM UTC

woof wrote: post #79

victorhooi wrote: post #77

Earlier quoted context omitted.

He offered the customer a full refund for the product - I don't see the issue. (Well, ok, he could have just turned the other cheek - but I suspect most of us here, when at the receiving end of such abuse, have wanted to say - "You know what? Take your business elsewhere."

He disabled the device. And you don't see the issue?

Post by victorhooi » Tue, Apr 04, 2017, 7:13 AM UTC

walid wrote: post #29

Hydraulix989 wrote: post #8

I can't decide whether this is legal or not. I am closer to siding _with_ Garadget in that as a private business, they don't HAVE to provide a service to someone (and it looks pretty obvious that there was no particular discrimination or the like); in fact, they have the right to refuse service. That said, the person also DID purchase a physical item (in fact, Garadget probably should have refunded them first, just b…

I think it should be illegal. Frame it in terms of a burger. If McDonald's says "since you say our food is bad we're messing with your burger after you bought it and we'll give you your money back if you return it" that would be illegal and probably, not sure though, a form of discrimination.

Post by JumpCrisscross » Tue, Apr 04, 2017, 7:15 AM UTC

jlgaddis wrote: post #82

woof wrote: post #79

Earlier quoted context omitted.

He disabled the device. And you don't see the issue?

To be clear, he disabled the app , not the customer's device.