> [T]he procedure is, for the normal person, a once-in-a-lifetime event. But the flunky on the other side of the desk does it every day.
I just had a TV delivered. And then a replacement delivered, but they were unauthorized to pick up the original, so the same two delivery guys had to come back a third time.
All three times, the delivery guys tried to force me to sign an incomplete form. They clearly wanted me to sign for whatever condition it was in and they would check all the boxes on my behalf to cover their own asses. The tactic was plainly obvious.
> The other solution is to be really, really nice. To be incredibly accommodating.
That's what I usually try to do in this sort of situation. However, it simply was impossible because the delivery guys 1) were rather large and intimidating 2) in my home, where I'm still unpacking and 3) spoke very poor english. Charm simply does not work on underpaid meatheads who don't understand the words your using. Any attempt to communicate clearly resulted in them becoming impatient and visibly annoyed, which resulted in me becoming uncomfortable (in my own home!). So each of the first two times, I just didn't sign my name. I just made an X that is in no way similar to my normal signature. The last time, for the pickup, I wrote "PERFECT CONDITION" over the whole form and then signed my name to that. The delivery guys were clearly pissed that last time because they didn't have another form and that if they dropped the TV, then they couldn't blame damage on me.