Earlier quoted context omitted.
Safety and reliability are not mutually exclusive with exploitative. It can be both.
Sadly, taxis were never both until Uber. Even in Manhattan, getting a taxi at 2am was a crap shoot. I can an Uber in the suburbs at 2am anywhere in the country. That’s neat.
You certainly can call an uber, yes. Whether they come through or whether they find a suitable reason to cancel on you... that's a crapshoot.