Earlier quoted context omitted.
At about 12:47 into the video he mentions that the makeup exam will be open 51 hours. The duration of the test might mean that students can leave and come back (or even take the test at home). If that's the case and students are looking up the answers from the test bank (as opposed to memorizing them all ahead of time), then I'd definitely lean more towards it being cheating.
That's the impression I got; they were bringing the answers to the lab.
The bimodal distribution he showed did not have the massively sharp mode, or bulge at perfection, that might be expected if people were looking at the answer key while answering. Instead, it appeared to be two normal distributions, with different averages, superimposed. That suggests to me imperfect pre-test memorization of a larger answer pool, some of which was forgotten during a monitored in-room test.