71–75 of 75 posts
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They have a pretty good name in contact centre technology. I think the bigger shift is that people don't need desk phones anymore. The move to mobile is killing the need for fancy PBX gear in business.
I don't think many businesses are quite ready for this, but a CTO can dream...
Earlier quoted context omitted.
All free and open source solutions only serve companies up to a couple of hundred employees.
This is a big misconception. I have experience with Asterisk and the Mizu VoIP softswitch only. Asterisk is quite limited on capacity, but that mizu server can handle 10000 simultaneous calls on a cheap Xeon server (full B2B calls with billing and RTP proxy and all the PBX stuff such as IVR, voicemail, conference). This capacity is enough for a whole smaller country and these kind of software solutions can be easily…
Earlier quoted context omitted.
All free and open source solutions only serve companies up to a couple of hundred employees.
This is a big misconception. I have experience with Asterisk and the Mizu VoIP softswitch only. Asterisk is quite limited on capacity, but that mizu server can handle 10000 simultaneous calls on a cheap Xeon server (full B2B calls with billing and RTP proxy and all the PBX stuff such as IVR, voicemail, conference). This capacity is enough for a whole smaller country and these kind of software solutions can be easily…
I have been working at avaya for the last couple years and I have been scratching my head trying to understand how this company works and how it got into this situation. On one hand its a company thats hasn't made a profit in 10 years but on the other it takes in a billion every quarter. When you look at the numbers it turns out it is paying tens of millions to service the interest on its massive debt... it would be…
This is classic Wall Street private equity behavior. Use borrowed money to buy the company, loot the place, and flip it. It's pure parasitic behavior but not illegal. I would advise anyone working at a company acquired by private equity to bail out ASAP. It is just a matter of time before you get screwed. Especially don't get left with a bunch of company stock. I do wonder why creditors keep funding these PE deals an…
https://foragerfunds.com/bristlemouth/dick-smith-is-the-grea...
A bit off-topic, but a call-out to those tech consultants who often work remotely (using VOIP to interface with POTS): At the previous tech company I worked at, we used Avaya VOIP phones (5000+ employees). The phones could be used at home (with a remote access point - RAP - plugged into your router). One thing that always impressed me was just how clear, crisp, and low-latency the audio was for VOIP. I'd pick up the…
Try a Polycom. You can usually get good deals on used phones. Ultimately, the quality mostly depends on who is running the voip system. I have a fancy pants Cisco phone on my desk with a premium headset that combined costs as much as a nice laptop. But it sounds like a turd, because our network folks want to save precious bandwidth. The phone itself can do HD audio and all sorts of fancy things. The headset is easy -…