Earlier quoted context omitted.
That’s been my experience since the early 2000s: people recommend Macs (or especially iPads) for the people who will be calling them for support, and it’s generally delivered well. One thing I will note is that the markups have been a lot less in practice than claimed since Apple stopped using PowerPC. Most of the people I know who did comparisons ended up finding the Mac either equivalent or, frequently, cheaper onc…
The markup is in the RAM/storage upgrades. Your stuck with Apple's prices at time of purchase for the most part and if you need it fast then you have to go some way more expensive SKU to get it. Only the Mac Pro (which is already insanely expensive) and the Intel Mac Mini (where you can only upgrade the RAM) are user expandable. And who knows if the Apple Silicon Mac Pro will be. The mistake is buying a $400 laptop.…
27 inch iMacs had easily accessible ram upgrades until they were discontinued. 21.5 iMacs (post 2012 refresh) did also have upgradeable ram, but it was a pain to do (dimm slots were on the back of the main logic board, meaning you essentially had to remove every other component and the logic board).
2012-2015 MBP Retinas could have the storage upgraded because it was a discrete SSD. I think they were largely proprietary or specially made, but they could be upgraded.
MBAs up until 2017 could also have the storage upgraded.
I wish that ram was upgradeable on apple silicon systems, but I understand why it’s not (I assume it’s an integral part of the SoC).