661–670 of 820 posts
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If ladybird becomes popular, it will see a similar segment of detractors as well. No product can appeal to everyone. This is why you need multiple options for different segments.
Well, Ladybird appears to be getting a headstart on having detractors.[0] [0]: https://drewdevault.com/2025/09/24/2025-09-24-Cloudflare-and...
> Would you be interested to hop on a call with us to talk about this further? We want to make sure we trully understand what you're struggling with. That has the same vibes as a customer support helpline that has no intention to actually help.
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If you're never seen it used to be helpful, I don't know that to tell you. I have, all the time, and it seems entirely normal and unremarkable. > My cynicism stems from roughly 20 years working as a developer That saddens me. It seems like you've worked at some rough places, I'm sorry. But they're not all like that, and I wish you could see that. > Not if it gets noticed and talked about on forums. It is then used as…
> If you're never seen it used to be helpful, I don't know that to tell you. I have, all the time, and it seems entirely normal and unremarkable. I suspect that you didn't understand the subtext of the conversation. If you aren't used to dealing with it, you will take the comment on face value, if you are like me that had to deal with it most of my life, you won't. > That saddens me. It seems like you've worked at so…
I suspect you're inventing a subtext that simply isn't there.
> I actually prefer these environments, I can assume everyone around me is a snake.
Again, I'm really sorry. That's a very, very sad thing.
> I am sure other people have explained this to you. However it is extremely simple.
This process you're describing doesn't make any sense. People who are quitting a volunteer position don't get fooled. They're not going to feel like things are being addressed if they aren't. They tend not to forget, but rather tell others, write long blog posts, share them on social media, etc. If the phone call doesn't try to address things but just ignores them in a call, it only adds fuel to the fire. It wouldn't be a good strategy.
> I see communications of this type as cynically because they have almost always been disingenuous.
And I'm sorry. If you think an offer to delve into a complaint over the phone to get more information is a cynical ploy, I really am sorry. It seems like there's nothing that could convince you someone is really trying to help, because of the lens you're choosing to interpret everything through. And because of the lens you've chosen, it seems self-reinforcing, which makes it extra-sad.
Ladybird and other browser alternatives cannot come fast enough. Every other week we've got a thread here about some stupid move Mozilla have made, I can't remember the last time I heard positive news about Mozilla.
There is a very loud part of HN that strongly dislikes mozilla/firefox. It's disproportionate imo, I don't understand why they're singled out so often.
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> it’s a trivial issue that can be easily fixed by "jumping on a quick call." Where are you getting this from? Nowhere is it suggested that a quick call will resolve it. You're inventing that. The actual text is: > Would you be interested to hop on a call with us to talk about this further? We want to make sure we trully understand what you're struggling with. This is the first step towards fixing something. Understa…
It is dismissive. "Your AI just deleted 20 years of my hard work" "Let's hop on a quick call so we can truly understand what you're struggling with". The response doesn't acknowledge the severity of the problem at all and the wording of "what you're struggling with" suggests that the original poster is somehow at fault (or too dumb) for "struggling" with Mozilla's terrible decisions. This is the kind of reply you'd g…
I assume it didn't. I can't imagine it's not versioned.
> The response doesn't acknowledge the severity of the problem at all
Offering to escalate to a phone call immediately seems to acknowledge the severity to me. Not really sure what you want here. The person came in with complaints, the response is to dig into them over the phone. That's ideal.
> the wording of "what you're struggling with" suggests that the original poster is somehow at fault (or too dumb) for "struggling" with Mozilla's terrible decisions.
This is a bizarre interpretation. I read it as validating that the person is having a rough time. There is zero indication of whose fault it is, or that it has anything to do with intelligence. That's coming from you, not the text. The fact that you are reading empathetic wording as an insult to someone's intelligence baffles me.
> Would you be interested to hop on a call with us to talk about this further? We want to make sure we trully understand what you're struggling with. That has the same vibes as a customer support helpline that has no intention to actually help.
Especially with a non-native English speaker who may be more comfortable expressing themselves in writing asynchronously.
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There is a very loud part of HN that strongly dislikes mozilla/firefox. It's disproportionate imo, I don't understand why they're singled out so often.
I don't think it's disproportionate at all. Nerds very badly want a viable alternative to Chrome and "Chrome with s paintjob". The only alternative is Firefox, but Mozilla has been a pretty shitty company and very bad stewards of an open web. People are mad at Mozilla and Firefox because they're squandering resources on PR and "optics", shoveling in ads and AI crap instead of focusing development efforts on making Fi…
It sucks. I absolutely don't want Google to have total control over the web and still want Firefox to succeed, but at this point it's clear they have failed. I still use Firefox, but much less than I used to and I stopped recommending it to non-techies a while back when they broke a bunch of functionality on mobile.
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They do pretty good Russian, even to the point of very elaborate speech styles etc.
Russian-speaking web was pretty strong once. There was a lot of educated people in ex-USSR who were apt with tech, knew Russian well and were willing to use it. That's very much in the past now. But it'll linger in the training data for a while.
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Speaking a second language live is much harder than taking your time and writing something.
That's not necessary true. Regardless the response is totally trash and the timezone (US west coast) likely doesn't help, either Also I'd expect if a person volunteers as translator they'd be pretty decent at speaking.
> My timezone is UTC+7, so it should be easier for us to set up time.
> Would you be interested to hop on a call with us to talk about this further? We want to make sure we trully understand what you're struggling with. That has the same vibes as a customer support helpline that has no intention to actually help.
Especially coupled with this non-apology.