I assume they do some form of de-duplication across all files in their system. Most windows system files, and binaries would be duplicates, and only need to be stored once. I'm relatively sure this is true for most other systems, like Linux, MacOS, etc. Why not just back everything up for everyone? It really shouldn't take up much more space or bandwidth. Personally: I had to go in and edit the undisclosed exclusions…
They encrypt files on the client before transmission.
Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
641–650 of 716 posts
Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#642Earlier quoted context omitted.
What do you expect to happen when your cloud storage file path is 5000 characters long and your local filesystem only supports a maximum of 4096?
Oh yeah... I remember Windows behaving weirdly when I tried to copy some files with long names into a deeper directory tree. And it was just weird behaviour - no useful error message.
Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#643I guess the problem with Backblaze's business model with respect to Backblaze Personal is that it is "unlimited". They specifically exclude linux users because, well, we're nerds, r/datahoarders exists, and we have different ideas about what "unlimited" means. [1] This is another example in disguise of two people disagreeing about what "unlimited" means in the context of backup, even if they do claim to have "no rest…
Any company that does the "unlimited*" shenanigans are automatically out from any selection process I had going, wherever they use it. It's a clear signal that the marketing/financial teams have taken over the businesses, and they'll be quick to offload you from the platform given the chance, and you'll have no recourse. Always prefer businesses who are upfront and honest about what they can offer their users, in a s…
Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#644Some restore options also do not let you move data to their cloud for direct download, which makes it feel like they do not actually want users to fully download and recover all of their files.
Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#645TIL that Backblaze has a desktop app. Seems this is specific to Windows and does not impact anyone using it as just a storage backend for backups through something like rclone.
I never tried this particular Backblaze product because I don't trust a opaque blob touching my most valuable data nor do I trust unlimited plans that dont mention what the limits are, atleast in fine print.
Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#646As an FYI you can recover from force pushes to GitHub using the GitHub UI[0] or their API[1]. And if you force push to one of your own machines you can use the reflog[2]. [0]: https://stackoverflow.com/a/78872853 [1]: https://stackoverflow.com/a/48110879 [2]: https://stackoverflow.com/a/24236065
And as a double FYI this means a force push does not permanently delete sensitive data! Beware. Rotate that API key, even if it's a pain in the arse.
I hate things like "email recall" in Outlook or deleting messages in Teams etc because it trains normies into thinking you can recover from a compromise.
Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#647His daughter-in-law had gifted him a really nice new system. His old system wasn't too bad, either. He'd mostly been relying on an external USB HDD for data. He used Thunderbird for e-mail, which I am quite unfamiliar with.
As we worked on the migration, I collected all the apps and software he had been using, which he would need on the new system, and it wasn't much. I also complimented him on his "online hygiene" insofar as never clicking on suspicious links, or downloading suspicious software; his system had no malware and no shovelware, no unwanted browser bars or spyware was found.
We were completing the migration when I noticed a large discrepancy between the "new data" HDD space and the old data, but I needed to delete the old partition to complete the upgrade, and I flagged this with him: I said, "look this makes me uneasy: do you still want to move forward?" and he nodded approval, so I deleted the partition. Then we discovered that we had just lost many gigabytes of important data, such as was in his Firefox profile and his Thunderbird data, like all his email which had been downloaded locally. I turned white as a sheet and I was ready for him to sue me or something.
He was surprisingly sanguine about this, and he says, "What about Backblaze?" and I gaped at him, "You had an online backup of all this???" and he goes "Sure, here's how to install it..." and we installed his little Backblaze systray widget, and all his data began streaming back in. Nothing at all was lost, because he'd also been meticulous about using this app!
So that was the day I learned about Backblaze and their services, and I was intensely grateful to them for saving my bacon for sure, and we remained friends, and we finished the migration in one day, and he was grateful to me and my expertise, and not at all worried about the crippling data loss which I had incurred with my cavalier ignorance.
Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#648Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#649Exclusions are one thing, but I've had Backblaze _fail to restore a file_. I pay for unlimited history. I contacted the support asking WTF, "oh the file got deleted at some point, sorry for that", and they offered me 3 months of credits. I do not trust my Backblaze backups anymore.
https://utcc.utoronto.ca/~cks/space/blog/sysadmin/BackupTest...
You should naturally test your ordinary restore procedures (single-file, one directory, spot-checks) on the regular, and you should also form a viable disaster recovery plan, based on your projected risks. What if your house burns down? What if you're burglarized? What if your password manager loses all passwords? etc.
If you've never successfully run a disaster-recovery drill, then you don't have a plan.
"Those who fail to plan, plan to fail!"
Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
#650Earlier quoted context omitted.
Just include filename size in file size for billing purposes?
Not sufficient, unfortunately. The strings for file paths are stored in wholly different infrastructure with wholly different optimizations. It probably lives in your database. You really don't want people just stuffing gigabytes into that, payment or no payment. Odds are you didn't plan your control plane around, "what if someone uses our strings as encoded data?"