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Bye, Amazon

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Re: Bye, Amazon

#641

Earlier quoted context omitted.

I think this is a two way street. If you've never been involved at a management or ownership level of a business that has "low pay" labor (e.g., food service, warehouse, retail sales). For every 2-3 decent workers there is one that just takes pure advantage of the environment (e.g., stealing product, stealing time, etc). Sometimes this occurs at great cost for a period of time before it is discovered. EDIT: This was…

I have been involved in both working in services and in the management level of a restaurant business. It is still my opinion that the pay, disposability, lack of dignity, lack of future, lack of community, and disrespect are the primary drivers for bad workplace behavior. Treat people like animals, and they will act like animals. It's just exploitation, and I work my current job with fear of having to go back to tha…

> This is maybe a radical argument, but I make it in good faith; if your business can only exist by paying workers at or below poverty wages, and/or enacting dehumanizing controls, it probably shouldn't exist.

The problem is that once you close the business and fire the underpaid employees, they don't disappear. Now they're unemployed and make $0/hour.

This blind spot fascinates me. The best explanation I've seen is "The Copenhagen Interpretation of Ethics". It says that "when you observe or interact with a problem in any way, you can be blamed for it".

So in this scenario, once you've fired your employees, you are no longer connected to them, and their further destiny is not your fault.

I suspect this is a deep part of our moral instincts, and we have to be aware of it to get to a more rational approach.

https://blog.jaibot.com/the-copenhagen-interpretation-of-eth...

Re: Bye, Amazon

#642
post #332

Earlier quoted context omitted.

That's why people work hard to acquire skills, to be able to work in better jobs. I have never run a warehouse, but I suspect that many of the strange seeming rules are in place because people otherwise try to exploit the system (like getting paid for smoking on the toilet for hours on end). It may seem inhumane, but perhaps it makes it possible to give people jobs who don't deserve automatic trust. Such people exist…

> I suspect that many of the strange seeming rules are in place because people otherwise try to exploit the system (like getting paid for smoking on the toilet for hours on end). There have been large, profitable corporations that preceded Amazon and did not need to implement such draconian tracking systems. Perhaps these rules are in place because the people creating the rules know that rank and file have no bargain…

Can you give examples?

"Perhaps these rules are in place because the people creating the rules know that rank and file have no bargaining power and cannot advocate for a less draconian system without fear of termination."

If that was the case, the same would have happened at the previous large corporations.

Re: Bye, Amazon

#643

Earlier quoted context omitted.

I think this is a two way street. If you've never been involved at a management or ownership level of a business that has "low pay" labor (e.g., food service, warehouse, retail sales). For every 2-3 decent workers there is one that just takes pure advantage of the environment (e.g., stealing product, stealing time, etc). Sometimes this occurs at great cost for a period of time before it is discovered. EDIT: This was…

I have been involved in both working in services and in the management level of a restaurant business. It is still my opinion that the pay, disposability, lack of dignity, lack of future, lack of community, and disrespect are the primary drivers for bad workplace behavior. Treat people like animals, and they will act like animals. It's just exploitation, and I work my current job with fear of having to go back to tha…

The idea that they "shouldn't exist" doesn't make much sense to me.

As long as you treat your employees with respect and pay legal wages, who are we to say that the wages are "poverty wages".

Many of these low wage, entry level positions are/were meant to be filled by young people, still living with parents, or part time workers who may have a spouse that is the primary earner.

The problem is that due to lack of other options, many people are crowding out these type of workers and using these jobs as full time, primary income.

If the alternative is no job at all (i.e. "shouldn't exist") then poverty wages sound better than nothing.

Re: Bye, Amazon

#644

Just want to point out this: >Amazon Web Services (the “Cloud Computing” arm of the company), where I worked, is a different story. It treats its workers humanely, strives for work/life balance, struggles to move the diversity needle (and mostly fails, but so does everyone else), and is by and large an ethical organization. I genuinely admire its leadership. Having worked there, I 100% agree with this statement. I'd…

An article about this guy collected some interesting comments on HN: https://news.ycombinator.com/item?id=21818233

Re: Bye, Amazon

#645

Earlier quoted context omitted.

I suspect that those of us who worked our ways through school at menial jobs can think of many examples right off the top of our heads. In my experience, "1/2" is too much (depending on how you define stealing). But it was quite common for both employees to steal from their employer, and for employers to steal (wages) from the employees. It was also quite common for employees to simply walk off when they felt they'd…

If you consider employee and employer a resource exchange (time and abilities for money) then theft can also be tucked in as underemployment. If a task takes 10 minutes to complete an employee intentionally draws it out to 4 hours, is that theft? They were there, they were working, but didn't do it at maximum efficiency. If an employer can afford to pay an employee $20/hr and was even expecting to but was able to get…

In the US at least, businesses do have more power to get things written into law, yes, but certainly not all of the power. Minimum wage laws, for example, certainly aren't the work of business interests.

In practice, the situation is rather gray. Employers will virtually never call the police in a case of theft (or "theft")--they'll simply fire the person involved. Likewise, most employees won't do much if they're stolen (or "stolen") from by employers, they'll just quit.

We're not even consistent in the ways that we think about the topic. There has been talk of a "rent strike" during the pandemic, which amounts to stealing resources from one's landlord (who might be "rich" or might be quite "poor"). Few people would go along with the idea of a "grocery strike", in which those who need food but cannot pay simply shoplift from their local store. Somehow the former sounds more okay than the latter, even though the former would typically involve theft on a much larger scale.

And of course, most of us posting here are "stealing" from our employers in some sense. The better employers typically realize that they're better off looking the other way.

Re: Bye, Amazon

#646

It's a wake up call, or at least an attempt at that, for the likes of Amazon that if they are looking to have reputable people, like Tim Bray, associate themselves and their name with you, there are certain standards that have to be met. Amazon, MS, Google, Apple, etc. rank among the most wealthy companies in the world and they've each had to deal with internal pressures where their employees voiced concerns about ce…

> IMHO firing whistle blowers is the kind of action that should be called out as very negative and not something to be apologetic about. do you mean "and something to be apologetic about"? the two clauses in this line seem to be contradictory the way I'm reading it.

My read sees an implied "apologies are not enough."

Re: Bye, Amazon

#647

Completely anecdotal. It's possible some Amazon Warehouses are run better than others. A friend who recently got a job (5 weeks ago) at one of Amazons warehouses (NJ/NYC area) has only praise for the way things are run. They take his temperature 3 times a day, provide a mask, constantly monitor social distancing, clean washrooms every hour, enforce social distancing in any break rooms, work areas, etc. He says it's n…

Bray didn't quit over the conditions in the warehouses, he quit over Amazon's brazen and dishonest firings of organizers.

It's possible that if every Amazon warehouse were run as well, those organizers would not have arisen, but it's Amazon nastiness toward them that's most alarming.

Re: Bye, Amazon

#649

Earlier quoted context omitted.

>The way you treat your personnel will affect whether they behave like that. Anecdotally, I have family members that run a business that require low skilled workers. They don't really need full time workers, so they hire part-time and don't pay a living wage to them, even though it is viable to their business to do so. So what do they get? They get unreliable people. People who steal from them. People who don't clock…

On living wages in particular: "A 2003 Cato Institute study cites data showing job losses in places where living wage laws have been imposed. This should not be the least bit surprising. Making anything more expensive almost invariably leads to fewer purchases. That includes labor." Also: "People in minimum wage jobs do not stay at the minimum wage permanently. Their pay increases as they accumulate experience and de…

>The Cato Institute is an American libertarian think tank headquartered in Washington, D.C.

I would be curious if there were any other organizations that came to the same conclusions.

Re: Bye, Amazon

#650
post #391

Earlier quoted context omitted.

All the example replies to this I’ve seen so far are where the power imbalance between business owner and worker is huge. So I’ll give my anecdote which is from the other side. I grew up watching, and often helping, my parents as they ran their own business. We were at best lower middle class. The economic gap between us and those we hired was far smaller than any of the examples given here. My parents treated the wo…

No one who runs a business that hires multiple employees can reasonably call themselves lower middle class. Showing my work: > My parents treated the workers well, paid them fairly[1] >His salary was lower than my mom’s. Not lower than the workers. Let X be a fair wage, Y be your dad's wage and Z be your mom's wage. Then Z>Y>X, so Z+Y>2X. Any household that makes more than twice a "fair wage" is not lower middle clas…

The names of the classes are not economic; they're political†. They have to do with one's ability to influence politics.

The "middle class", i.e., the borgeoisie, are the class of business owners (and/or people who have the ability to start a business, i.e. who have a professional skill that could be sold freelance or with a one-person company "wrapped" around it.) What do you call a lowest-income-bracket-for-business-owners business owner, other than "lower middle class"?

Meanwhile, a laborer—even a rich laborer (e.g. a waiter who makes a lot in tips; or a unionized dock-worker; or a soldier)—is, definitionally, in the lower class. If your professional skills are only in demand in the context of a capitalist organizing and value-adding on top of them, then you're in the lower class. (For example: dentist? Middle class. Dental hygienist? Lower class. The dentist can start their own dental clinic, whereas the hygienist cannot. Even if they both took home the same salary from said clinic, one has access to corporate profits—capital—while the other does not.)

People don't say "upper lower class", but the French equivalent "prolétariat riche" does make sense. (There are whole sectors of the economy that cater mostly to the prolétariat riche. Anything referred to as "bling" is marketed mainly to the prolétariat riche. Nightclubs cater mostly to the prolétariat riche.)

† In English, the terms are mapped to positions on a city's height map (lower/middle/upper), because cities used to be basins of smoke and filth, and the people who could, would move to the outlying hills to be away from it. But this is still a political distinction, not an economic one. No matter how wealthy you are, you can't get away from city life entirely until you no longer need to work for a living at all. Once you don't need to work at all, you unlock the time+energy+liquid assets required to influence politics. It's all part-and-parcel.

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