Live data from Hacker News

Amazon Pip Horror Story

linkedin.com

601–610 of 771 posts

Re: Amazon Pip Horror Story

#601
post #577
post #559

Earlier quoted context omitted.

I feel bad for the LinkedIn poster here, I think he had a lazy manager. That's funny, because from the other things you said: There is an intense pressure to force a certain amount of attrition each year. As an SDM, I wanted to maintain the illusion of great Amazon culture for my team. It sure looks like this wasn't the case of a "lazy manager" at all -- rather, that manager was doing exactly what they were told: to…

I read this as the manager being lazy because they were giving in to the unwritten pressure from their manager to force attrition (less work) rather than trying to help their team members by protecting them (more work).

I understand that take, but, in the parlance of our time, you're hating the player and not the game.

It might very well be a "both" situation rather than an either/or. But focusing on/scapegoating this manager's behavior, to me, is the wrong takeaway.

Re: Amazon Pip Horror Story

#603

Earlier quoted context omitted.

The devils advocate answer: Statistically, some of your employees probably aren’t good enough to be worth employing. But managers are human, hard conversations are hard, there are lots of incentives to not manage those people out. By having an attrition target and forcing people to cut the bottom 10%, you basically skip over the soft fuzzy human factors keeping people around, and instead fall back to the statistical…

Are managers stack ranked too? If not, and assuming the whole scheme works[1], then steady state is accumulation of bad managers, while they keep firing above-average ICs (that are still in their bottom 10). 1. It doesn't work, obviously because they are not in a closed system. Their policies affect their reputation, which will affect their ability to hire ICs who have to contend with an increasingly higher bar to cl…

Managers are indeed stack ranked at amazon. Only L7 and above escape this, and typically they don't have an option to PIP/Focus, they're just straight out shown the door.

Re: Amazon Pip Horror Story

#604

I've been an Amazon SDE and an Amazon SDM. I enjoyed my time as an SDE, luckily free from these horror stories. After having been an SDM, I understand how these horror stories can form. Generally, Amazon has two minds about performance management. In written documentation, it's all about whether your reports meet the role guidelines. The written documentation is solid. They share how to evaluate people objectively an…

Also an Amazon tech manager. I confirm that this is also my experience. Managers don't like to put people into Focus or Pivot (unless the employee is absolutely terrible, which is rare). But we all have URA quotas to fill, mandated by HR. This is absolutely terrible for team cohesion and morale; while also being the largest source of friction and inefficiency.

I'm curious why these practices continue despite what seem to be obvious deficiencies.

Re: Amazon Pip Horror Story

#605

Earlier quoted context omitted.

Also an Amazon tech manager. I confirm that this is also my experience. Managers don't like to put people into Focus or Pivot (unless the employee is absolutely terrible, which is rare). But we all have URA quotas to fill, mandated by HR. This is absolutely terrible for team cohesion and morale; while also being the largest source of friction and inefficiency.

I'm curious why these practices continue despite what seem to be obvious deficiencies.

hard to say. probably the people who are high enough to make any change are too removed from the action to see the problems. maybe stories like this going viral will change things (companies do anything these days to avoid bad PR).

Re: Amazon Pip Horror Story

#606
post #80
post #64

Earlier quoted context omitted.

You should've played the game and claimed you've never said what HR says you've said and in fact (here goes the distraction part of the lie) you heard another guy was talking about pizza, so HR must've overheard that conversation and misremembered the details.

The problem is the manager would probably start with "did you have a pizza stolen?" without mentioning HR

From this question alone you could figure who's trying to backstab you.

Re: Amazon Pip Horror Story

#607
post #547

Earlier quoted context omitted.

The devils advocate answer: Statistically, some of your employees probably aren’t good enough to be worth employing. But managers are human, hard conversations are hard, there are lots of incentives to not manage those people out. By having an attrition target and forcing people to cut the bottom 10%, you basically skip over the soft fuzzy human factors keeping people around, and instead fall back to the statistical…

> the statistical truth that the worst 10% probably are negative value employees. Why is this a statistical truth? In a large, Gaussian distributed population MAYBE this is true (but hiring isn’t random, is it?). But the thresholds are not applied to large populations anywhere I’ve worked. It’s pressure applied to management at all levels.

Amazon's hiring criteria is that a candidate must be better then 50% of current employee in their role (the bar); this is where the "bar raiser" concept comes from. So from their perspective statistically, half of their current employees wouldn't make it through the interview process if they went through it again.

Re: Amazon Pip Horror Story

#608
post #359

Earlier quoted context omitted.

What's the justification for an attrition target? It seems such a weird thing to want your staff to leave.

The devils advocate answer: Statistically, some of your employees probably aren’t good enough to be worth employing. But managers are human, hard conversations are hard, there are lots of incentives to not manage those people out. By having an attrition target and forcing people to cut the bottom 10%, you basically skip over the soft fuzzy human factors keeping people around, and instead fall back to the statistical…

This kind of performance review funkiness is why I have resisted stepping into managerial roles.

Re: Amazon Pip Horror Story

#609
post #580

Earlier quoted context omitted.

> If you have a hand of cards you want to optimize it makes sense to keep discarding and redrawing your worst cards. But this makes sense _in a game with a fixed hand size_. But a company's staff should grow over time. So shouldn't one have an ROI-based criteria where you want each team member to help grow generate meaningfully more revenue than they cost to employ. If my "lowest" performing team members still make m…

Isn't that the point of the end of that comment?

> Of course teams of employees with emotions and institutional knowledge are a bit more complex than a hand of cards, but that has never stopped bad management strategies.

This acknowledges that the "optimizing a hand of cards" analogy leaves out factors -- which is true.

My point is, even if there were no emotions or institutional knowledge, even if I had a "staff" of AI agents or robots whose "knowledge" could be fluidly copy-pasted, the "optimizing a hand of cards" analogy is poor, because a robot that makes money is worth keeping even if there are better robots out there. An army of low-but-positive ROI robots can help me buy a high ROI robot.

Re: Amazon Pip Horror Story

#610

Earlier quoted context omitted.

> As a manager, you get verbal (never written) lashings from your manager and skip manager to put the lowest performers on performance plans that ensure that any attrition counts. As soon as you capitulate, your lowest performer is now considered a low performer. Clearly, I'm preaching to the choir here, but... I am constantly amazed at companies that do this. Effectively, they're incentivizing their workers to sabot…

Completely agreed. The credible threat of termination drives employees to perform even if they also misbehave in other ways (e.g. CYA and office politics). Consider the Lesson of the Concubines by Sun Tzu: "Sun Tzu then set the women a simple drill and made sure they understood what to do. However, when he started ordering them to perform the drill, the women burst out in laughter. He tried again with the same result…

No post body was provided.
Post reply on HN