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Destined To Fail

stevenkovar.com

61–70 of 110 posts

Re: Destined To Fail

#61
post #11

This is completely off-topic, but what is the deal with grey font colours on light backgrounds these days? It pointlessly makes it harder to read. I shouldn't have to open Firebug to change it to black before I start reading.

Just a tip - If you use OSX, you could either use the Reader feature in Safari (or Clearly in Chrome) or even better just hit ctrl+option+command+8 to get into high contrast.

Re: Destined To Fail

#62

Earlier quoted context omitted.

How is "debit or credit?" a hypnotic induction that prepares everybody for bad service? Isn't it just a request for a basic bit of information that a cashier needs to process a transaction?

I'm pretty sure it's a useless question. You can use debit cards as credit cards and vice versa.

My purchases only qualify for the quota needed to trigger interest payment on my checking account if I choose "credit." Also, merchants are charged differently depending on the choice. So it's a useful question.

Re: Destined To Fail

#63
post #59

Earlier quoted context omitted.

http://contrastrebellion.com/ I've got the same problem and gripe. Apparently one cause is design mock-ups in which text is ipsum-loremed and muted to reduce distraction from the overall design. Other useful tools include console-mode browsers, or plugins such as Readability Redux. Though I find my self increasingly editing out elements (in addition to fonts, especially static headers/footers) which get in my way.

I strongly agree with contrast rebellion. Having said that, a bright white background and black text is harder for me to read than a light grey background and blacktext. But the back ground shouldn't be darker than #cccccc I think, but I do not know, that some people with Aspergers prefer a lower contrast. (See, for example, early websites using silver background with black text.)

Yes on the contrast. RR does a dark-on-beige scheme on its rendered pages by default. I use MoonReader+ as a eBook reader on Android, it does similarly.

There was some research in the 1970s or 1980s about maximum readability for paper texts which arrived at similar conclusions. A dark brown text on matte cream paper tested best. I've read several books printed in this format, and found it quite readable. Though paper still beats screen for readability (but not grepping).

Re: Destined To Fail

#64
post #54
post #51

Isn't anyone else simply flabbergasted that the OP has never seen Blade Runner?? I'm not sure how being "too young" can be a valid excuse unless you are under 15 years old.

It's a 30 year old movie. Alien is nearly 35 years old. There have been a bunch of movies made since then that OP may have thought he needed to watch - thus not having time to watch the actually good movies. I'm about to watch both of these in the next month, so it'll be interesting to see the clunky bits. Visions of the future from the past are fascinating. (See also the Gibson story "The Gernsback Continuum".)

There are very few clunky bits in Alien or Blade Runner. It is amazing how well they hold up.

Re: Destined To Fail

#65
post #51

Isn't anyone else simply flabbergasted that the OP has never seen Blade Runner?? I'm not sure how being "too young" can be a valid excuse unless you are under 15 years old.

Guess what? I've never seen Blade Runner, and I enjoy flabbergasting people.

Re: Destined To Fail

#66
This hits close to home. I tried getting internet service from TWC twice but they failed each time. The first time they couldn't find the cable output. Turned out it didn't exist. So I scheduled an appointment for a "wall drop" (creation of needed cable output), but the guy just showed up confused that I didn't have one asked me to schedule a wall drop.

Re: Destined To Fail

#67
post #22

So they are overrun with customers, staff working their asses off already - and the author suggests putting work into supporting rare edge cases like customers bringing their own modem? Shouldn't they just remove that option entirely to streamline their flow, and ditch the ultra-rare customer who demands that? Sure, every customer wants a perfect experience super customized to their exact situation, but that's not ho…

For the same reason that they should make sure every tech has a functioning screwdriver? Everything that adds 5 minutes to an appointment adds up.

The success of e.g. Apple is because they wake a product that works, not because of some nerdy argument about settings. If your product is getting a tech to show up within an N-hour timeframe, you need to find ways to engineer that.

Of course, as has been pointed out up thread, most cable companies don't have to care if their appointments are reliable, so they don't, and whichever department made that web form probably wasn't accountable either.

Re: Destined To Fail

#68
post #23

Of all the government created monopolies, the cable monopolies are some of the worst. If cable companies had to compete to keep business, they'd offer better service and treat their employees better. Southwest airlines is a good example of a company that has to keep costs low, but does this in part by treating their employees very well. Notice that they charge ever higher and higher fees, in part because the municipa…

You can always count on nirvana to come up with the maximal libertarian argument. What proof is there that this is a government created monopoly? What exactly is the "violence" that Austin would do to competitors? Do libertarians not believe in the concept of natural monopolies?

Re: Destined To Fail

#69
post #58

Earlier quoted context omitted.

I live in Austin and switched from TWC to U-Verse when it was launched. Many customers also have Grande. It wouldn't surprise me to hear that TWC's long dominance was from some government protection arrangement, but I'm not aware of it. Could you offer any specifics as to what gives TWC a monopoly and why it doesn't apply to U-Verse and Grande.

The monopoly lies in the fact that municipalities need not provide a franchise to more than one cable operator (such as TWC). In some municipalities you can switch Internet service from, say, cable to telephone-based service (such as U-Verse) but in many others this is not a realistic option.

The ability to pipe TV over IP is dramatically weakening the natural cable company monopolies. In AT&T phone service territory, as they upgrade their network you can switch to U-Verse for not just internet but also television, with a much improved set-top box experience.

I don't agree with the claim that opening up the ability to lay a cable network to everyone would help things -- heck, look how slow the deployment of U-Verse is taking over AT&T's existing infrastructure... having to do that from scratch, laying a whole new network over the city and in everybody's yards, would be a many times larger endeavor -- but technological changes are already making competition much more possible than before since now both of those entrenched networks can be used for TV.

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