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Datadog S-1

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Re: Datadog S-1

#61

Post by np_tedious »

TheSpiceIsLife wrote: post #60
welder wrote: post #46

Love their product, hate their shady billing. I'm in the middle of a bad experience with Datadog's billing/sales team. My monthly Custom Metrics usage wasn't being billed for because they said they didn't have a way to track it. Naturally my usage gradually increased because without the monthly bill increasing. When renewing a while back they went over my usage on phone and quoted prices, same usage profile as this m…

Vendor lock-in, difficulty getting a refund, Sales department doing support. Investors will love this.

Is the output format still very nearly statsd/graphite? If so, the lock in is a good bit less than, say, New Relic

Re: Datadog S-1

#62

Post by ummonk »

segmondy wrote: post #58
blawson wrote: post #25

Earlier quoted context omitted.

Efficient indeed - 1,212 employees equates to around $250,000 per employee per year based on their first half 2019 revenue, which I understand is great for SaaS.

Is it for a tech company? Sales & Engineering are not exactly cheap.

Revenue, not cost :)

Re: Datadog S-1

#63

Post by arusahni »

Their sales teams are ridiculously aggressive. I've received 9+ calls from them this month, have told them that my org isn't interested, and won't be revisiting the decision for a few years. It's soured me on them altogether.

Re: Datadog S-1

#64

Post by mdanis »

welder wrote: post #46

Love their product, hate their shady billing. I'm in the middle of a bad experience with Datadog's billing/sales team. My monthly Custom Metrics usage wasn't being billed for because they said they didn't have a way to track it. Naturally my usage gradually increased because without the monthly bill increasing. When renewing a while back they went over my usage on phone and quoted prices, same usage profile as this m…

I run our customer success group at Datadog and that doesn’t sound right - let me follow up with the team and look into this for you!

Re: Datadog S-1

#65

Post by blawson »

segmondy wrote: post #58
blawson wrote: post #25

Earlier quoted context omitted.

Efficient indeed - 1,212 employees equates to around $250,000 per employee per year based on their first half 2019 revenue, which I understand is great for SaaS.

Is it for a tech company? Sales & Engineering are not exactly cheap.

It's pretty close to Slack's revenue per employee (1,502 as of Jan 31, on $400 million estimated 2019 revenues).

Re: Datadog S-1

#66

Post by phamilton »

np_tedious wrote: post #61
TheSpiceIsLife wrote: post #60

Earlier quoted context omitted.

Vendor lock-in, difficulty getting a refund, Sales department doing support. Investors will love this.

Is the output format still very nearly statsd/graphite? If so, the lock in is a good bit less than, say, New Relic

Datadog logging and Datadog APM are a huge part of our usage now.

Re: Datadog S-1

#67

Post by anarazel »

Their sales/marketing teams are way too aggressive, IME. They cold called me on my private number, despite being on the do-not-call list. At several conferences they've the one booth one had to be careful to stay away from, lest one get into pretty aggressive sales talks (as in, "not interested" and starting to walk leading to booth folks walking with me for a bit, and talking to me).

Re: Datadog S-1

#68

Post by ttul »

pixelmonkey wrote: post #11

These are the two juiciest paragraphs for SaaS geeks: > We have a highly efficient go-to-market model, which consists of a self-service tier, a high velocity inside sales team, and an enterprise sales force. As of June 30, 2019, we had approximately 8,800 customers, increasing from approximately 7,700, 5,400 and 3,800 customers as of December 31, 2018, 2017 and 2016, respectively. Approximately 590 of our customers a…

As a long time customer, I can attest that they thoroughly deserve their success. Their product has always been amazing. Absolutely reliable. Beautifully well designed. We never once flinched at our bill.

Re: Datadog S-1

#70

Post by gonational »

mdanis wrote: post #64
welder wrote: post #46

Love their product, hate their shady billing. I'm in the middle of a bad experience with Datadog's billing/sales team. My monthly Custom Metrics usage wasn't being billed for because they said they didn't have a way to track it. Naturally my usage gradually increased because without the monthly bill increasing. When renewing a while back they went over my usage on phone and quoted prices, same usage profile as this m…

I run our customer success group at Datadog and that doesn’t sound right - let me follow up with the team and look into this for you!

I love how customer service is quick and great when it’s combined with PR.
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