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Datadog S-1

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Re: Datadog S-1

#51
Their product is great.

But the people I met there last year during a maybe-but-not-quite acquihire adventure we're also great. I wish them all the best with this IPO.

For those interested, I wrote a blog about what it's like for a solo founder to (almost) be picked up by company like Datadog.

https://blog.checklyhq.com/my-acquihire-adventure-with-a-lar...

Re: Datadog S-1

#52
post #46

Love their product, hate their shady billing. I'm in the middle of a bad experience with Datadog's billing/sales team. My monthly Custom Metrics usage wasn't being billed for because they said they didn't have a way to track it. Naturally my usage gradually increased because without the monthly bill increasing. When renewing a while back they went over my usage on phone and quoted prices, same usage profile as this m…

Had a similar bad experience. We had a situation where we were running instances with short durations; AWS bills by the second, but Datadog bills hourly. We ended up having a Datadog bill that was higher than our AWS bill!

They had the opportunity to help us out - they ended up using it as leverage in their sales process, only willing to work with us IF we signed up for additional services. (I think a better word fits, but I won’t go there)

We tried to work with them, but eventually just ate the expense.

Re: Datadog S-1

#53
post #46

Love their product, hate their shady billing. I'm in the middle of a bad experience with Datadog's billing/sales team. My monthly Custom Metrics usage wasn't being billed for because they said they didn't have a way to track it. Naturally my usage gradually increased because without the monthly bill increasing. When renewing a while back they went over my usage on phone and quoted prices, same usage profile as this m…

Had a similar bad experience. We had a situation where we were running instances with short durations; AWS bills by the second, but Datadog bills hourly. We ended up having a Datadog bill that was higher than our AWS bill! They had the opportunity to help us out - they ended up using it as leverage in their sales process, only willing to work with us IF we signed up for additional services. (I think a better word fit…

Yea their pricing model charging per host is dangerous with many small machines. It will become more of an issue as more companies move to distributed micro-services.

How Datadog handled your situation is what happens when sales tries to take on customer support, as datadog is doing. Incentives are misaligned. Similarities to Yelp.

Re: Datadog S-1

#54
post #8

Seems like more S-1 filings have been making it to the front page of HN. Is that because more people on HN are interested in them, or because there's been a recent uptick in S-1 filings? And if the latter, is there any reason?

Investment bankers talk about “The Window.”

When The Window is open, you can “File.”

When the window is closed, you can’t file. (General rule)

The window can slam shut at any time. It is usually declared open after 1-2 obviously strong filers actually Make It Out and Trade Up, after which more marginal players can start gingerly to try going out.

Once it’s fully obvious that the window is open, IPOs are a super hot commodity and bankers will work themselves to death to take out any promising deal. These are some of the best transactions for bankers and historically were 7% headlines in fees and a lot of extra opportunity for enrichment and influence through the green shoe and the ability to dole out allocations to private clients.

When the window is closed, there might be an equivalent flow of IPOable companies ready, but they won’t make it out. They’ll wait for the window, sell in strategic M&A, or occasionally even opt to stay private.

But the reason we have so many S-1s right now is that the consensus of the animal spirits is that The Window Is Open.

Re: Datadog S-1

#55

Just for curiosity, what's the legal process to go from being a French startup to a public US company? I guess there is some paperwork.

1. Be a smart cookie

2. Move to US on a visa (typically H-1b)

3. Get green card (hope politics don't kick you out with immigration bullshit bureaucracy)

4. Start a company

5. Hire smart solid people

6. Work at your product for years

7. Become a public US company.

Re: Datadog S-1

#58
post #25

These are the two juiciest paragraphs for SaaS geeks: > We have a highly efficient go-to-market model, which consists of a self-service tier, a high velocity inside sales team, and an enterprise sales force. As of June 30, 2019, we had approximately 8,800 customers, increasing from approximately 7,700, 5,400 and 3,800 customers as of December 31, 2018, 2017 and 2016, respectively. Approximately 590 of our customers a…

Efficient indeed - 1,212 employees equates to around $250,000 per employee per year based on their first half 2019 revenue, which I understand is great for SaaS.

Is it for a tech company? Sales & Engineering are not exactly cheap.

Re: Datadog S-1

#59
post #46

Love their product, hate their shady billing. I'm in the middle of a bad experience with Datadog's billing/sales team. My monthly Custom Metrics usage wasn't being billed for because they said they didn't have a way to track it. Naturally my usage gradually increased because without the monthly bill increasing. When renewing a while back they went over my usage on phone and quoted prices, same usage profile as this m…

Same. At several companies I've been at we've used or investigated Datadog. One place accidentally spun up a bunch of EMR nodes on AWS for a single run (less than 1 hour), to which we got charged their going rate ($15/mo?) for every instance - even though they were only up for an hour. DD refused to reverse this, though eventually did help up make sure those nodes got excluded going forward ... gee thanks. $15/hr/node for monitoring is too rich for my blood.

Most recently it was looked at to help monitor a small Kubernetes test cluster. 3 nodes. Now the base rate of $18/mo is just fine... except now they charge $1/mo/container past 10 containers per host. Because K8s (depending on how you install it) runs a bunch of little containers handling various back end things, you might not deploy anything to the cluster and still be WAY over that 10 container limit. In our case it came out to like $200/mo to monitor 3 nodes - that were no where near fully loaded.

They've got a great product but their billing just has not ever really made sense. While I haven't used them, Wavefront makes a lot more sense - pay per metric. Got a bunch of containers that don't need monitoring, then don't send metrics (or send them infrequently). Easy.

Re: Datadog S-1

#60
post #46

Love their product, hate their shady billing. I'm in the middle of a bad experience with Datadog's billing/sales team. My monthly Custom Metrics usage wasn't being billed for because they said they didn't have a way to track it. Naturally my usage gradually increased because without the monthly bill increasing. When renewing a while back they went over my usage on phone and quoted prices, same usage profile as this m…

Vendor lock-in, difficulty getting a refund, Sales department doing support.

Investors will love this.

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