Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly • Hacker News Board

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#61

Post by yani » Wed, Mar 14, 2018, 11:25 AM UTC

kiki_jiki wrote: post #60

No love for Firefox?

Yes... curious about it too. I am seeing many of my colleagues switch from Chromium to FF. The new version is a magnitute faster than anything I have used. Fun fact - Edge browser on Android is actually my default browser for the last 2 months and I love it.

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#62

Post by jasonsmash » Thu, Mar 15, 2018, 1:35 AM UTC

Whats the difference between Launch HN and Show HN?

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#63

Post by goatherders » Thu, Mar 15, 2018, 2:46 AM UTC

brd529 wrote: post #58

As someone who runs a support team I saw this and immediately thought “this needs to be a zendesk app.” There is a lot of knowledge hidden in support ticket replies but it’s didficult to know what other team members previous answers would be useful to crib from without guessing search terms. Heck you may even forget exactly how to find your own answer from a few months ago. On top of that there are concepts we have t…

Chatalytics.co does this already and integrates with Zendesk.

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#64

Post by bmlevy9 » Thu, Mar 15, 2018, 9:30 PM UTC

Do you guys feel like your product could replace mail merges?

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#65

Post by ph0rque » Tue, Mar 20, 2018, 4:03 PM UTC

filipt wrote: post #25

ph0rque wrote: post #20

Earlier quoted context omitted.

I'll give it a fair shake, then report back :)

Great, looking forward to it!

So far, I find it marginally useful. The replies it suggests are either too specific (e.g. "We have" -> "We have been working on it since"), too trivial ("Thank y" -> "Thank you!"), or contain artifacts ("ph0rque" -> "phorque <").