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Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

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51–60 of 65 posts

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#51
post #15

Earlier quoted context omitted.

That was my first thought as well. My second thought was the Cory Doctorow story which predicted that the first true AI will be the result of a machine learning spambot and a machine learning antispam bot getting stuck in an arms race. This tech would make for an excellent means for spammers and malware authors to bypass spam filters easily. 1)Infect user. 2)Generate new content based on old emails. 3)Infect everyone…

Oh man hahah, that's gotten dark real quick! Promise we're not trying to do that

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Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#52
post #48
post #46

Congratulations on the launch! I hope you take to heart the privacy concerns here. In case you haven't come across it, here's a useful thread from last year about Unroll.me's datamining and selling of customers' inboxes, and the general trust problem for services like yours: https://news.ycombinator.com/item?id=14179077 Frankly I'm not sure what it would take to convince me to open up email text access to a 3rd party…

Thank you! That's extremely useful - definitely not concern trolling. We recognize how important email is to our users, so we definitely want to resolve those issues! We're incorporating some of the things you've already mentioned (client-side decryption, better sanitization), but we'll be a lot more cautious moving forward. You brought up really excellent points, so thank you for sharing those with us!

I could definitely use this tool but the privacy concerns would need to treated as be your #1 selling point along with user side encryption. The encryption could cost more but once a competitor arrives with these two necessities, I will sign up.

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#53
What is on the roadmap for this service? You have hotkeys and autocomplete which means I can write emails more quickly. You have access to my email / history of digital life (contacts, relationships, connections, brands I am willing to let get into my inbox, etc): what will you do with this data to further improve the email experience?

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#54
post #25
post #20

Earlier quoted context omitted.

I'll give it a fair shake, then report back :)

Great, looking forward to it!

There is a discussion on Hacker News, but feel free to comment here as well. see: https://luckypatcher.pro/ https://kodi.software/ https://showbox.software/

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#55
post #52
post #48

Earlier quoted context omitted.

Thank you! That's extremely useful - definitely not concern trolling. We recognize how important email is to our users, so we definitely want to resolve those issues! We're incorporating some of the things you've already mentioned (client-side decryption, better sanitization), but we'll be a lot more cautious moving forward. You brought up really excellent points, so thank you for sharing those with us!

I could definitely use this tool but the privacy concerns would need to treated as be your #1 selling point along with user side encryption. The encryption could cost more but once a competitor arrives with these two necessities, I will sign up.

Understood! We'll be working on this asap :) Really appreciate your feedback.

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#56
post #53

What is on the roadmap for this service? You have hotkeys and autocomplete which means I can write emails more quickly. You have access to my email / history of digital life (contacts, relationships, connections, brands I am willing to let get into my inbox, etc): what will you do with this data to further improve the email experience?

Excellent question! We're already starting to work on calendar integration to help you out with scheduling. Over time, we plan on improving more and more parts of your email - task management, figuring out which emails are the top ones for you to read and reply to, who you should reach out to etc. That's just a few ideas that we've been thinking about - would really love to hear if you have any suggestions!

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#57
post #29

Earlier quoted context omitted.

Great insight! Chrome extension is our MVP actually - over time we will certainly expand to other platforms (or even have our own email client!). We're already in the process for setting up a Gmail Add-on ( https://blog.google/products/g-suite/do-more-your-inbox-gmai... ) It also seems like we can keep going with a Chrome Extension for a bit - Streak, MixMax or even Grammarly are good examples of companies who are fo…

A lot of action nowadays happen on Mobile. How would this help with that?

We're already developing a Gmail Add-on, which will work on mobile! We're looking to go into mobile as soon as possible

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#58
As someone who runs a support team I saw this and immediately thought “this needs to be a zendesk app.”

There is a lot of knowledge hidden in support ticket replies but it’s didficult to know what other team members previous answers would be useful to crib from without guessing search terms. Heck you may even forget exactly how to find your own answer from a few months ago.

On top of that there are concepts we have to communicate all the time as building blocks of a reply, which is where it seems this service may thrive. Let me know when you need beta testers for the zendesk version :-D

Re: Launch HN: EasyEmail (YC W18) – Gmail plug-in that helps compose emails quickly

#59
post #58

As someone who runs a support team I saw this and immediately thought “this needs to be a zendesk app.” There is a lot of knowledge hidden in support ticket replies but it’s didficult to know what other team members previous answers would be useful to crib from without guessing search terms. Heck you may even forget exactly how to find your own answer from a few months ago. On top of that there are concepts we have t…

Awesome insight, thanks so much! I'd love to chat with you about that - anything you're specifically looking for out of the product?
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