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Mandrill’s Betrayal

dangrossman.info

61–70 of 157 posts

Re: Mandrill’s Betrayal

#61

I feel like SparkPost should get a mention here: https://www.sparkpost.com edit (more details): The free tier allows up to 100,000 emails

Thanks for the mention jdstafford - I'm on the application development team at SparkPost - we'd love to have you give our service a try. We've got a Slack community up at http://slack.sparkpost.com - feel free to jump in and say hi!

Re: Mandrill’s Betrayal

#62
We were relying on Mandrill to send a lot of emails. The problem with Mailgun, Sendgrid and others is that they're too expensive, which means they're unaffordable by our bootstrapped startup. Is there any service that has pricing similar to Mandrill?

Re: Mandrill’s Betrayal

#63

We were relying on Mandrill to send a lot of emails. The problem with Mailgun, Sendgrid and others is that they're too expensive, which means they're unaffordable by our bootstrapped startup. Is there any service that has pricing similar to Mandrill?

Mailgun and Sendgrid are too expensive? How so? Mailgun offers 10k emails/month totally free, and it's $0.0005/email or less after that. Sendgrid will give you 40k emails for $10/month, or 100k emails for $20/month.

If you can't afford those prices, your business has bigger problems.

Re: Mandrill’s Betrayal

#64
Everybody talk about Mailgun, but there are other valuable alternatives: Sendgrid, AWS SES, Postmark.

At Redokun we use Postmark. It proved to have a good deliverability and the UI is very good.

Re: Mandrill’s Betrayal

#65
Was very disappointed with Mandrill as I've been using them reliably for the last couple of years.

I did a bit of research as soon as the news was announced. And found Sendgrid the most on par with what Mandrill was offering.

It seems a tad slow, but it's ok. Someone mentioned SparkPost, but quite a few emails from them were going to SPAM folders.

Re: Mandrill’s Betrayal

#66
It's interesting, 5 months ago we made the switch to Mailgun because we were afraid of this day.

Basically, MailChimp didn't like Mandrill sending mass emails from the beginning. As far as I remember (5 months ago) Mandrill only allowed you to send emails one by one but Mailgun lets you send 1K emails at once.

That, plus the fact that they changed their policy for verifying domains with no notice which affected many users (not us).

http://blog.mandrill.com/we-are-making-domain-verification-m...

"This is a breaking change for us, we didn't have any notice at all?! Very poor customer service!" -- Adam Curtis (Mandrill user, 7 months ago)

Lucky for us we made the switch many months ago!

FYI, I'm sad to see that MailChimp (as a company) cannot see how two divisions in the same company can compete. Like Amazon hosting Netflix and also competing with Netflix. IMO, Amazon management is smart enough to keep these two divisions separate enough so either one that'll do a better job will succeed.

Re: Mandrill’s Betrayal

#67
post #52

Big win for Mailgun, huge loss for MailChimp. They just stabbed developers in the back. Take note kids: this is a shining example of how not to market such a large product/service change. What a fiasco. Directly going against their About Page, failing to update their pricing page to indicate the change.. it's all bad. I'm in the camp of everyone else where the TOS change is forcing my startup leave. The net negative…

I imagine there was some kind of crisis happening behind-the-scenes... That's the only explanation I see for the overnight policy change and lagging updates on the site. Either that or total incompetence. Interestingly, their (former) competitors are taking full advantage of the outrage by running ads on Twitter and LinkedIn aimed at Mandrill customers who've been screwed.

I wonder if they found certain types of Mandrill users were destroying their deliverability metrics and were starting to cause issues with major email providers and their spam factors. These ESPs can't exist with poor desirability, so they have to put protecting that ahead of a lot of other things that might get them more customers.

Re: Mandrill’s Betrayal

#68

Some head-to-head comparisons of Mailgun and SendGrid, for those trying to find an alternative provider. - Free Tier : Up to 10k emails/mo with Mailgun, up to 12k with SendGrid. - Low Volume : To send 100,000 emails/mo on a shared IP, you'll pay $45 with Mailgun or $20 with SendGrid. - High Volume : To send 300,000 emails/mo on a dedicated IP, you'll pay $204 with Mailgun or $199 with SendGrid. - Deliverability : In…

Disclosure: I'm not in any way financially linked to SendGrid.

A startup I used to work at used SendGrid. I have nothing but good things to say about the experience. I liked it better than Mandrill, which I've used more recently.

Re: Mandrill’s Betrayal

#69
post #47

Big win for Mailgun, huge loss for MailChimp. They just stabbed developers in the back. Take note kids: this is a shining example of how not to market such a large product/service change. What a fiasco. Directly going against their About Page, failing to update their pricing page to indicate the change.. it's all bad. I'm in the camp of everyone else where the TOS change is forcing my startup leave. The net negative…

This is where we're at too. We've long been evangelizing Mailchimp and Mandrill in our product, and as a result have sent plenty of customers their way. In fact, our product almost relies on them as a pair. Now, because of the ToS, we have to remove it from our product and port our users somewhere else...and fast. We also have to port our own servers to another service, and fast. I remember the day we finally had eno…

Even if they reverse course (or just delay it for a bit longer to give their users more time to switch), I think people are going to be shouting "down with Mailchimp" for quite some time. It's really hard to trust someone after they've screwed you thoroughly.

Re: Mandrill’s Betrayal

#70

Some head-to-head comparisons of Mailgun and SendGrid, for those trying to find an alternative provider. - Free Tier : Up to 10k emails/mo with Mailgun, up to 12k with SendGrid. - Low Volume : To send 100,000 emails/mo on a shared IP, you'll pay $45 with Mailgun or $20 with SendGrid. - High Volume : To send 300,000 emails/mo on a dedicated IP, you'll pay $204 with Mailgun or $199 with SendGrid. - Deliverability : In…

The Mailgun spam rate of 37.5% [1] seems both awful and unusual as no other provider seems to suffer from this. Does anyone know if this data is flawed, or what's the story here?

[1] As reported by https://www.inboxtrail.com/compare

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